Junior Monitoring Engineer
Does MMDSmart sponsor H-1B visas?
Check real filing data, salaries & approval rates on VisaTalentUSA
Job Description
Remote Engineering & Architecture roles on HireSkys span a wide range of skills and seniority levels. Browse similar openings below to compare employers, requirements, and work arrangements before you apply.
Key Skills Required
Master these to land this role
Want to know if you're a match for this job?
Monitor the performance and status of our systems and key business indicators to ensure smooth operations.
Identify and respond to system alerts, incidents, and unusual activities.
Analyze issues and follow established procedures to troubleshoot and resolve them.
Handle incidents independently or collaborate with other teams to find effective solutions.
Communicate with Account Managers, Technical Specialists, Developers, and other departments to maintain service quality.
Requirements
Since 2007, MMDSmart has been a leading supplier in cloud communications, delivering game-changing IT products to businesses in over 100 countries. Our success is fueled by the inspiration and innovative ideas of our team members, encouraging their growth and impacting our Messaging and Voice solutions. These empower our clients to communicate more effectively with their customers.
Don’t miss this chance to excel in a rapidly expanding tech company, where your potential and ambitions are not just recognized, but celebrated.
What will you do at MMDSmart?
- Monitor the performance and status of our systems and key business indicators to ensure smooth operations.
- Identify and respond to system alerts, incidents, and unusual activities.
- Analyze issues and follow established procedures to troubleshoot and resolve them.
- Handle incidents independently or collaborate with other teams to find effective solutions.
- Communicate with Account Managers, Technical Specialists, Developers, and other departments to maintain service quality.
You are a perfect match if you have:
- Upper-Intermediate English (B2) or higher, both written and spoken.
- Willingness to work in rotating shifts, including morning, evening, and night shifts:
- Morning: 08:00–17:00
- Evening: 14:00–23:00
- Night: 23:00–08:00
- Ability to stay calm, focused, and make decisions in stressful situations.
- Strong attention to detail and problem-solving skills.
- Ability to learn quickly and process large amounts of new information.
- A proactive attitude, willingness to take responsibility, and motivation to grow professionally.
What do you need to succeed?
- A genuine interest in IT and technology.
- Good analytical and communication skills.
- Ability to follow instructions and established processes.
- A team-oriented mindset and willingness to collaborate with colleagues.
Benefits
Why do talents choose and stay at MMDSmart?
Embrace the opportunity to work in a company that cares about:
Your Wellness: Access to mental health programs, comprehensive medical insurance, and a sports card.
Your Happiness: Enjoy the company of cool teammates, a friendly atmosphere, a strong mentorship, and a variety of bonuses & corporate gifts.
Your Development: Benefit from free educational events & courses, and English classes with native speakers.
Your Career: Focus on your professional development in a supportive environment.
Work-Life Balance: Choose your working format – remote, office-based, or hybrid and engage in team-building activities.
How would you rate this job post?
See what other professionals think about this role.
How applying works on HireSkys
- 1.Click Apply. You go to the application — the employer's own page or form, or the HireSkys apply flow — and submit your profile as the employer asks.
- 2.The employer reviews. Shortlisting is done by the employer, not by HireSkys, so the timeline and next steps come from them.
- 3.Hear back directly. If shortlisted, the employer contacts you directly. Applying through HireSkys is free for jobseekers — never pay for a job application.
Similar Opportunities
More Openings at MMDSmart
MMDSmart
View Company ProfileMMDSmart is a premier, enterprise-grade cloud communications and CPaaS (Communications Platform as a Service) provider engineered to orchestrate massive-scale messaging, voice, and engagement ecosystems. Operating as a tech-enabled global connectivity hub, the company eliminates the operational friction of traditional, legacy telecommunications models—which frequently suffer from inconsistent route quality, delayed OTP (One-Time Password) delivery, and fragmented multi-channel visibility—by seamlessly deploying advanced smart-routing telemetry, rigorous carrier-grade messaging architectures, and cohesive cross-channel engagement frameworks. Moving beyond rigid legacy wholesale-telecom paradigms, MMDSmart empowers global enterprises, mobile operators, and Tier-1 organizations to dynamically synchronize their SMS (A2P), voice-callback, and AI-enabled chatbot pipelines with elite, scalable, and audit-ready execution. Under the hood, their sophisticated proprietary operational infrastructure—built on a foundation of 180+ countries of coverage—natively manages complex high-volume traffic ingestion, instantaneous sentiment-analysis routing, and automated conversion-focused communication workflows, providing the necessary operational foundation to support critical business interactions. What sets MMDSmart apart is its uncompromising dedication to frictionless communication-orchestration; by bridging the gap between highly technical, performance-intensive telecom infrastructure demands and accessible, high-velocity digital-engagement interfaces (such as MessageWhiz), the firm empowers modern organizations to radically accelerate their customer-conversion velocity, eliminate systemic communication bottlenecks, and build an unassailable foundation for continuous commercial and institutional dominance in the modern, AI-transformed global-telecom landscape.
Safety First
- Never pay for a job application.
- Do not share sensitive bank info.
- Verify the client before starting work.