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Customer Service 7h ago

Italian Speaking Anti-Financial Crime Customer Experts

Mercier-consultancy-group
BulgariaBulgaria
GermanyGermany
GreeceGreece
ItalyItaly
PortugalPortugal
SpainSpain
Full-time
Not Disclosed
Mid-Level

Job Description

Key Skills Required

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Financial ServicesItalian SpeakingAnti-Money Laundering (AML)Compliance

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Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with leading organizations across Europe. Their bespoke approach ensures candidates find their ideal match within high-stakes professional landscapes in the global financial and service sectors.

The Role

Mercier is currently sourcing exceptional talent for an Italian Speaking Anti-Financial Crime Customer Experts position in Greece, representing a global leader in the banking industry. This pivotal role focuses on safeguarding banking integrity, offering professionals a unique opportunity to build a career in a dynamic international environment while enjoying the vibrant lifestyle of Athens.

Key Responsibilities

  • Monitor and analyze banking transactions to identify suspicious activity, ensuring compliance with strict anti-money laundering (AML) protocols.
  • Conduct in-depth investigations into potential financial crimes and report findings to relevant banking compliance departments.
  • Provide high-level support and guidance to Italian-speaking customers regarding banking security and account protection.
  • Maintain meticulous documentation of all investigations and customer interactions in accordance with European banking regulations.
  • Collaborate with internal stakeholders to refine detection algorithms and streamline financial crime prevention workflows.
  • Ensure adherence to current legal frameworks, mitigating institutional risk through diligent oversight.
  • Stay updated on emerging fraud trends within the global banking sector to provide proactive protection for the institution and its clients.

Requirements

  • Native or fluent Italian (spoken and written) is required for this client-facing role.
  • A valid EU passport is mandatory to work within this banking role in Greece.
  • A strong interest or previous experience in the banking, financial services, or compliance sectors.
  • Excellent analytical skills and meticulous attention to detail, essential for detecting financial irregularities.
  • Professional proficiency in English to coordinate within the international team in Greece.
  • A commitment to relocating to Athens for this opportunity.

Benefits

What We Offer:

  • Competitive monthly salary
  • Fully paid training to ensure success in the banking industry
  • Health insurance coverage
  • Fully paid relocation package (flight, transfer, and hotel accommodation provided)
  • Monthly performance bonus based on contributions and excellence
  • Two extra salaries per year (13th and 14th salary bonus)

Life in Greece offers an unparalleled quality of life, blending ancient history with a modern, cosmopolitan atmosphere. Professionals enjoy over 300 days of sunshine, stunning Mediterranean coastlines, and a rich cultural scene. Greece provides a vibrant social lifestyle in Athens, with world-renowned Greek cuisine.

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