IT Operations Lead

We currently have a vacancy for an IT Operations Lead in English, to offer his/her services as an expert who will be remotely within EU. In the context of the first assignment, the successful candidate will be integrated in the Development team of the company that will closely cooperate with a major client’s IT team on site.

Tasks:

• Follows ITIL and DevOps practices, coordinates IT operations across all the information systems and associated infrastructure of the DG, whether through DIGIT hosting services (on-premises or cloud), self-managed infrastructure, CI/CD pipeline configuration, and application deployments;
• Manages self-managed infrastructure components in Azure and AWS, ensuring stability, scalability, and security of operational environments;
• Provides technical operations support for production systems, including database configuration, monitoring, incident management, and support for technical investigations and root cause analysis;
• Produces and oversees data consistency and operational health reports;
• Drives operational priorities, ensures service continuity, and coordinates work across infrastructure, DevOps, and support teams.

Requirements

• University degree in IT, combined with 10 years of relevant working experience in IT;
• Minimum 10 years of professional experience in IT Operations (including coordination with hosting services, CI/CD pipeline configuration, deployments and incident management;
• Minimum 5 years of experience in cloud environments operations in similar environments or projects, including a minimum of 1 year in AWS and 1 year in Microsoft Azure;
• At least 10 years of experience in delivering for or in a production environment operating under formal availability commitments;
• At least 10 years of experience in spanning a multi-cloud or hybrid infrastructure;
• At least 10 years of experience in global projects that have comprised at least 10 managed services or application environments, or served at least 100 concurrent users;
• At least 10 years of experience in global projects or managed service contract involving formal testing, change, release, or CI/CD pipeline management;
• Below Certifications would be a strong asset:
• AWS Certified Cloud Practitioner (foundational) or AWS Certified SysOps Administrator – Associate;
• Microsoft Certified: Azure Fundamentals (AZ-900) (foundational) or Microsoft Certified: Azure Administrator Associate (AZ-104);
• Excellent command of the English language.