Head of SMB and Commercial Sales

Superhuman’s go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing tools. We strive to ensure that every organization can communicate effectively and efficiently. If you are passionate about transforming the way professionals connect and collaborate, we would love to hear from you.

As Head of SMB and Commercial Sales, you will lead the heritage Grammarly and Superhuman Go teams within Superhuman’s commercial BU structure, owning the strategy, team development, and revenue performance of the Go sales motion across SMB and Mid-Market segments. You will operate as the senior sales leader for the business unit, working within the ATU/STU model and partnering closely with Superhuman’s broader commercial leadership to drive pipeline, bookings, and customer expansion.

This is a people-first leadership role for a seasoned commercial leader who can inspire and develop a team of sellers, build scalable GTM processes, and elevate the team’s capability to operate at the highest levels of enterprise selling, including C-suite engagement, multi-stakeholder deal navigation, and solution-based discovery for a multi-faceted product. In this role, you will:

• Lead, coach, and develop a team of front-line managers and Account Executives (AEs) to consistently exceed revenue and activity targets across all segments

• Own the Go SMB and Commercial sales strategy and GTM execution, partnering with ATU leadership, Product, Customer Success (CS), and Marketing to drive a cohesive, high-performance sales motion

• Build and maintain a team culture grounded in accountability, psychological safety, and continuous improvement, where sellers feel supported, and their work has clear impact

• Drive rigorous pipeline management and forecasting discipline, maintaining accuracy and visibility for senior leadership

• Define and standardize onboarding, sales methodology, and enablement to reduce ramp time and improve consistency

• Champion enablement: identify skill gaps, partner with the enablement function, and ensure the team has the tools, training, and frameworks to run complex, multi-value-prop deals

• Serve as the senior commercial presence on key deals, guiding team strategy, supporting C-suite conversations, and helping navigate late-stage complexity

• Partner cross-functionally with Product, Marketing, and CS leadership to shape the product narrative, surface customer insights, and influence roadmap priorities

• Represent the Go sales team in BU leadership discussions, providing a grounded sales perspective on go-to-market decisions

• Hire, onboard, and retain exceptional talent, building a bench ahead of growth and planned leave coverage