Head of Revenue Operations at GC AI

The Role

We are seeking a Head of Revenue Operations to build and lead our revenue operations function from the ground up at GC AI. This role will report to Andrew Conley (CRO). You will have unparalleled visibility into company-wide initiatives and the autonomy to shape the strategy and execution of marketing, sales, customer, and partner operations.

You will be a hands-on operator and visionary strategist, responsible for hiring and building a high-performing team, establishing scalable processes, and selecting the right technology stack to drive revenue growth.

We’re looking for a self-starter who thrives in ambiguous, fast-paced environments, with deep expertise in revenue operations and a proven ability to go from 0 to 1. Ideally, you’ve built revenue operations functions or led transformative initiatives independently, not just supported senior leaders, and are passionate about aligning cross-functional teams to deliver measurable outcomes in a legal tech, AI-driven market.

Key Responsibilities

• Design and implement a comprehensive revenue operations strategy, encompassing marketing, sales, customer, and partner operations, to optimize the end-to-end revenue lifecycle and drive sustainable growth.

• Recruit, onboard, and mentor a high-performing revenue operations team, fostering a culture of collaboration, accountability, and excellence.

• Develop and document scalable processes for demand generation, sales forecasting, pipeline management, customer retention, and partner strategy.

• Identify, acquire, and integrate a best-in-class technology stack to support revenue operations and enhance team efficiency.

• Partner with Sales, Marketing, Product, Customer Success, and Partnerships teams to align strategies, streamline workflows, and ensure consistent messaging and execution for legal industry buyers.

• Translate go-to-market initiatives into actionable programs that fuel pipeline growth, accelerate deal cycles, improve win rates, and maximize customer lifetime value.

• Define and track KPIs (e.g., revenue growth, pipeline velocity, customer retention rates, partner contribution) to assess performance, identify bottlenecks, and drive data-driven decisions.

• Balance hands-on execution (e.g., building playbooks, configuring tools, training teams) with strategic leadership to set the vision and roadmap for revenue operations.

Requirements

• 7+ years of experience in revenue operations, sales operations, marketing operations, or related roles, with at least 3 years in a leadership position.

• Proven track record of building revenue operations functions or leading transformative initiatives from scratch in a B2B SaaS environment, ideally in legal tech or AI-driven software.

• Experience recruiting, hiring, and managing cross-functional teams in a high-growth startup or scale-up.

• Demonstrated ability to design and implement processes, structures, and technology stacks for marketing, sales, customer, and partner operations.

• Exceptional communication and collaboration skills, with the ability to align diverse stakeholders and drive consensus in ambiguous settings.

• Strong analytical mindset, with expertise in defining KPIs, leveraging data, and optimizing revenue performance.

• Self-starter mentality, with a history of thriving in fast-paced environments and balancing strategic planning with tactical execution.

Nice to Have

• Familiarity with the legal domain or legal text processing.

• Experience with AI technologies.

• Proficiency with revenue operations tools.

• Experience with sales methodologies like MEDDICC/Command of the Message.

• Track record of implementing technology stacks or contributing to technical/process documentation.

About GC AI

GC AI is the legal AI platform built for in-house legal teams. Your decisions shape the product, your impact is immediate, and you own your work from day one. More than 2,000 companies run their legal work on GC AI, including 200+ public companies, 25+ unicorns, and teams at News Corp, Nestlé, Miro, Bass Pro Shops, Snyk, Skims, Liquid Death, Vercel, Zscaler, and TIME.

GC AI doubled ARR in six months. We raised a $60 million Series B at a $555 million valuation in November 2025 and won #1 Highest Customer Satisfaction at the 2026 SaaS Awards. Our investors include Scale Venture Partners, Northzone, Sound Ventures, and Guillermo Rauch, CEO of Vercel.

Six principles guide how the team works:

• 1% Better Every Day: small, compounding improvements across everything you ship.
• Customer Obsession: start with the customer and work backward.
• Ship Today: bias toward action and iteration over perfection.
• Find a Way: resourcefulness and ambition over constraint.
• Care: be direct, like an honest friend, even when it’s uncomfortable.
• Own It: full accountability, proactive communication, and attention to detail.

Company Culture

GC AI is a distributed company with team members across North America, and soon Europe. We believe that because our business is AI, human connection matters more, not less. We invest in bringing people together through our hub model: regular coworking sessions, customer dinners, team and company offsites.

Team members in the San Francisco Bay Area and Provo, UT (within 50 miles of the office) work together on Tuesdays, Wednesdays, and Thursdays. As we grow, we plan to establish permanent offices in more hub cities.