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Scribe
Admin & Support 23h ago

GTM Systems Manager

Scribe
United StatesUnited States
Full-time
Not Disclosed
Mid-Level

Job Description

Key Skills Required

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Project Management3h 35mFree Trial ✨
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HubSpotRevOpsData EntrySalesforce

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About the Role

GTM Systems owns Salesforce architecture, HubSpot administration, LeanData routing, enrichment infrastructure, CPQ, and the Salesforce-Django-ERP billing integration, several of which sit on the critical path for closing revenue and invoicing customers. It's a one-person function today, and the roadmap has outgrown what one person can execute alone. As GTM Systems Manager, you'll build inside an existing architecture, take ownership of well-scoped workstreams, and grow into more ambiguous, higher-stakes systems problems as you prove yourself out.

What You'll Do

  • Build and maintain Salesforce flows, validation rules, page layouts, and permission sets within existing architectural patterns

  • Own production support: triage outages, broken automation, and access issues, resolving or escalating inside SLA

  • Keep LeanData routing graphs (Lead, Contact, Account) accurate as the business changes

  • Run the enrichment stack day to day, including Clay and PDL workbook upkeep, credit monitoring, and CRM hygiene

  • Administer HubSpot campaign architecture and lead routing configuration

  • Partner with the Senior Manager, GTM Systems on CPQ configuration alongside Deal Desk

  • Close out well-defined tickets on the Salesforce-Django-ERP order-to-cash integration with Engineering

What We're Looking For

  • You've spent 5 to 7 years deep in Salesforce administration, RevOps, or GTM systems, and admin fundamentals, flows, validation rules, permission sets, page layouts, sandbox-to-production change management, are second nature

  • You can pick up an existing architecture and build cleanly inside it without needing to redesign it first

  • Day-to-day admin, ticket triage, and production support don't feel like a step down to you

  • Your changes don't break things, and when they do, you catch it in sandbox before it ships

  • You use AI-native tools like Claude or Cursor as a daily operating tool, not an occasional novelty

  • You want a path from well-defined execution today toward architecture ownership tomorrow

Nice to have

  • Salesforce Administrator certification

  • Experience with LeanData, Clay, or CPQ platforms

  • Exposure to a Salesforce-to-ERP or billing integration

  • Background in B2B SaaS, ideally PLG or hybrid GTM models

This role is not for you if

  • You want to define architecture on day one; this role builds within existing patterns and earns ownership over time

  • You'd rather advise than execute; this is hands-on configuration and admin work, not a strategy seat

  • You see production support and ticket triage as beneath you

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Scribe is a premier, enterprise-grade process documentation platform engineered to orchestrate massive-scale knowledge ecosystems and automated workflow capture. Operating as a highly integrated productivity hub, the company eliminates the operational friction of manual SOP creation by seamlessly deploying AI-driven recording technology that instantly translates complex on-screen actions into standardized, step-by-step guides. Moving beyond rigid, time-consuming training manuals, Scribe empowers operations, IT, and customer success teams to dynamically scale their institutional knowledge and accelerate onboarding across distributed workforces. Under the hood, their sophisticated intelligent capture architecture natively integrates with major enterprise browsers and desktop environments, ensuring frictionless knowledge persistence and instant dissemination of best practices. What sets Scribe apart is its uncompromising dedication to frictionless documentation orchestration; by bridging the gap between expert execution and scalable corporate training, the platform empowers global organizations to radically accelerate productivity, minimize operational errors, and build an unassailable foundation of institutional intelligence.

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GTM Systems Manager at Scribe | HireSkys