GoHighLevel Automation Specialist

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams and place their operations on autopilot.

And we’re looking for a GoHighLevel Automation Specialist to start immediately!

Duties and Responsibilities include but are not limited to:

• Lead Management & Pipelines: Import client leads via CSV files, configure custom fields, and set up sales/pipeline tracking within GoHighLevel (GHL).
• Automated Workflow & Campaign Building: Design, build, test, and document automated SMS reactivation campaigns, workflows, and response-based branching logic.
• Compliance & Deliverability Handling: Manage A2P registration processes, handle consent tracking, manage Do-Not-Disturb (DND) status, and process opt-out requests.
• AI & Live Conversation Handover: Implement Conversation AI settings and establish protocols for transitioning conversations from automated systems to human team members.
• Calendar Integrations: Integrate calendars and set up automated appointment-booking workflows.
• Analytics & Snapshot Creation: Build performance reporting dashboards to track recovered revenue and create reusable GHL snapshots for scalable deployment.

Required Tools

• GoHighLevel (GHL)

Qualifications:

• Proven GoHighLevel (GHL) Experience: Must have hands-on, practical experience building and managing backend setups in GoHighLevel—not just theoretical knowledge or limited exposure.
• Pipeline & Data Management: Demonstrated ability to set up pipelines, configure custom fields, and perform clean CSV lead imports.
• Campaign & Automation Building: Hands-on experience creating SMS campaigns, automated workflows, and complex response-based branching logic.
• Compliance & Deliverability Standards: Technical familiarity with setting up and managing A2P registration, consent tracking, DND (Do-Not-Disturb) protocols, and opt-out handling.
• AI & Integration Management: Experience configuring Conversation AI, managing automated-to-human handovers, and setting up calendar/appointment-booking integrations.
• Analytics & System Scaling: Ability to build performance reporting dashboards (specifically for tracking recovered revenue) and build reusable GHL snapshots.

Technical Requirements:

• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits:

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay