Global Project Management Office (PMO) Manager

What You'll Do:

• Recruit, hire, mentor, and manage a team of 10-20 PMO resources including project managers and project coordinators.

• Mentor and managed PMO resources to successfully execute Delinea professional services projects from start to finish, including areas of:

  • Program / Project Planning

  • Risk mitigation strategies

  • Communication strategies and practices

  • Budgeting and financial controls.

• Keep abreast of project progress and identify early warning signs of troubled projects; intervene and escalate as required.

• Monitor the overall health and performance of Delinea’s PS project portfolio, leveraging reports and dashboards, including scope, schedule, quality, and budget.

• Actively participate in customer-escalations, contributing to risk mitigation strategies and issue resolutions.

• As the face of the PMO, attend Pre-Sales QBR / Client Meetings as appropriate for larger strategic engagements, to represent the PS value within the overall relationship.

• Support and evolve the PMO center of excellence including establishment of best practices, processes, and tools aligned around PMI standards.

• Support proper assignment of technical and non-technical resources to projects.

• Serve as an escalation point for project and client-raised issues.

• Perform quality assurance reviews on strategic, stalled, or troubled projects to identify issues and make remediation recommendations.

• Identify and champion project management, project execution, and internal process improvements.

What You'll Bring:

• Solid organizational skills including attention to detail and multi-tasking. Must be organized, flexible and able to manage multiple initiatives simultaneously.

• Excellent client facing and internal communication skills. Strong interpersonal, verbal and written communication, presentation, technical communication skills across all levels of the organization including executive leadership.

• Knowledge of and success performing in a role within a Project Management Office for large programs.

• Ability to assimilate and analyze information efficiently and effectively.

• Experience in leading project teams and collaborating with team members.

• Ability to apply project management knowledge to provide overall guidance to the PMO and project teams.

• Skilled in MS Office, Smartsheets (preferred), Certinia PSA (preferred), and Confluence (preferred).

• Experience in PAM security, IT security, network, and IoT technologies (preferred).

• 10 years serving in a client-facing services sales / delivery role.

• Experience in areas of customer relationship management, financial management, contract admin and negotiation, policies and procedures, and/or program management.

• Experience working with enterprise and strategic accounts (preferred).

• Current PMP certification (preferred).

Must be within 45 minutes of a major regional airport (US based), with approximately 20% travel.