German Speaking Financial Customer Expert in Cybersecurity (Athens, Greece)

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier talent with industry-leading corporations across Europe. We take pride in our ability to curate exceptional career opportunities, ensuring our candidates find success in the most innovative sectors, such as the rapidly evolving cybersecurity landscape.

Key Responsibilities

• Provide expert financial support and guidance to global clients utilizing advanced cybersecurity software solutions.
• Manage high-level account inquiries with a focus on security compliance and financial data integrity.
• Collaborate with technical teams to ensure seamless resolution of account-related cybersecurity challenges.
• Maintain premium service standards while acting as a trusted advisor to German-speaking enterprise partners.
• Monitor and mitigate potential risks associated with client transactions and software licensing.
• Deliver detailed reporting on performance metrics and client satisfaction within the cybersecurity ecosystem.
• Stay updated on the latest cybersecurity threats to proactively assist customers with secure account management.

Requirements

• Native or fluent German (spoken and written) is absolutely essential.
• Valid EU passport or work permit allowing full-time employment in Greece.
• Professional proficiency in English to collaborate within our diverse, international office environment.
• Demonstrable experience in financial customer support, ideally within the technology or cybersecurity sectors.
• Strong analytical mindset with a keen interest in digital security trends.
• Ability to relocate to Athens, Greece, to join our on-site team of dedicated experts.

Benefits

What We Offer

• Competitive Monthly Salary package.
• Two extra salaries per year (13th and 14th salary bonus).
• Monthly Performance Bonus linked to service quality and KPIs.
• Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation in Greece).
• Comprehensive, fully paid training on cybersecurity product stacks.
• Private Health Insurance and additional corporate benefits.
• Excellent career growth potential in one of the most reputable German-speaking jobs in Greece.

Life in Greece

Embracing the opportunity to work in Greece means immersing yourself in a vibrant culture where ancient history meets modern innovation. Life in Greece offers a unique Mediterranean climate with abundant sunshine, world-renowned beaches, and a social atmosphere that is truly unmatched. By choosing this German Speaking Financial Customer Expert position in Greece, you gain access to a quality of life that seamlessly balances professional ambition with personal relaxation.

Beyond the professional advancement, Greece provides an affordable and exciting environment for expatriates. From tasting authentic local cuisine in the heart of Athens to exploring the breathtaking islands on your weekends, moving to Greece is a life-changing experience. Our dedicated relocation support ensures your transition to one of the most exciting jobs in Greece is as smooth as possible.