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Customer Service 5d ago

German Speaking Content Moderator

Mercier-consultancy-group
BulgariaBulgaria
GermanyGermany
GreeceGreece
PortugalPortugal
SpainSpain
Full-time
Not Disclosed
Mid-Level
VT

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Job Description

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Mercier Consultancy Group is a premier international recruitment and BPO consultancy, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities for professionals seeking high-impact roles within the dynamic global social media landscape.

Key Responsibilities

  • Review and analyze user-generated content on major social media platforms to ensure compliance with community guidelines.
  • Identify and escalate potential policy violations, including hate speech, harassment, and inappropriate media, to maintain a safe digital environment.
  • Maintain high accuracy and efficiency standards while processing large volumes of social media posts in the German language.
  • Contribute to the ongoing development and improvement of social media safety protocols.
  • Stay updated on evolving digital trends and platform policies to ensure consistent content moderation quality.
  • Collaborate with international teams to provide insights on user behavior and platform engagement.

Requirements

  • Native or fluent German (spoken and written) is mandatory for this role.
  • Valid EU passport is required for all applicants.
  • Strong analytical skills and the ability to make objective, policy-based decisions.
  • Previous experience in social media or customer support is considered an asset.
  • Proficiency in English to effectively communicate within a multicultural office environment.
  • Ability to relocate to Sofia, Bulgaria, for this on-site opportunity.

Benefits

  • Competitive Monthly Salary.
  • Fully Paid Training.
  • Comprehensive Health Insurance package.
  • Fully Paid Relocation Package (flight, transfer, hotel accommodation).
  • Monthly Performance Bonus linked to productivity and quality metrics.
  • Professional growth opportunities within the global social media sector.

Life in Bulgaria

Bulgaria has quickly become a premier destination for international professionals searching for high-quality German-speaking jobs. With a stunning blend of historic landmarks, a Mediterranean-influenced climate, and a modern, bustling social scene, life in Bulgaria offers the perfect work-life balance for those ready to embrace a new challenge.

Beyond the professional landscape, the cost of living in Bulgaria remains highly attractive, allowing you to enjoy a high standard of life, delicious local cuisine, and rich cultural experiences.

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