Finnish Speaking Fitbit Products Support Specialist

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading global brands. We specialize in sourcing multilingual professionals for high-impact roles, ensuring that our partners thrive through excellence in service and expertise.

The Role

We are currently searching for a passionate professional to fill the Finnish Speaking Fitbit Products Support Specialist position in Bulgaria. This unique role within the Fitness & Wellness industry offers you the chance to combine your language skills with a genuine interest in health technology, making it one of the most exciting Finnish-speaking jobs currently available in Eastern Europe.

Key Responsibilities

• Provide expert support to Finnish-speaking customers regarding Fitbit wearable devices and wellness ecosystems.
• Troubleshoot technical queries related to synchronization, app connectivity, and hardware performance within the Fitness & Wellness sector.
• Deliver personalized advice on health metrics and product features to enhance the user experience.
• Maintain high-quality standards in all customer interactions to ensure brand loyalty.
• Collaborate with internal teams to stay updated on the latest fitness technology advancements.
• Document and report user feedback to improve product development and service efficiency.
• Act as a brand ambassador for Fitbit, promoting a healthy and active lifestyle through professional guidance.

Requirements

• Native or fluent Finnish (spoken and written).
• Valid EU passport (mandatory).
• A strong interest in the Fitness & Wellness industry and wearable technology.
• Excellent communication skills with a focus on empathy and solution-oriented thinking.
• Previous experience in customer support or technical assistance is considered an advantage for this position in Bulgaria.

Benefits

What We Offer

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• Modern office environment in the heart of Sofia.
• Opportunities for career growth within the international Fitness & Wellness industry.

Life in Bulgaria

Living in Bulgaria offers a unique blend of historical charm and modern European lifestyle, making it a highly desirable destination for expats seeking jobs in Bulgaria. You will enjoy a climate that offers beautiful, sun-drenched summers and scenic winters, providing the perfect backdrop for an active life. Bulgaria has rapidly become a hub for international professionals, offering a vibrant social scene and a welcoming culture.

Relocating to Bulgaria is a seamless experience, thanks to our comprehensive support and the country’s high quality of life. From the affordable and delicious Mediterranean-inspired cuisine to the rich mountain landscapes and proximity to the Black Sea, Bulgaria provides a balanced, high-standard living environment.