Field Sales Executive

What You’ll Do

As a Field Sales Executive, you will be responsible for executing the end-to-end sales motion within a defined territory, focusing on in-person engagement to land and expand customer accounts. Your activities will be critical to achieving a higher close rate, closing complex accounts that an inside sales motion alone might miss, and driving a higher gross and net customer retention.

Your Responsibilities:

• Identify and define Ideal Customer Profiles (ICPs), including new prospects with multiple locations and existing prospects to land and expand (e.g., Payments, Tekmetric Marketing, TireSuite, Motovisuals).
• Identify prospects, qualify leads, and engage them via various channels, including in-person meetings and lunch-n-learns.
• Set appointments, land new accounts, and expand them over time by selling additional products/services.
• Where necessary, work with customer onboarding and customer success teams to safeguard initial investments and ensure the long-term value of newly acquired accounts.
• Build stronger, in-person relationships, as this makes it harder for prospects to say 'no' compared to a virtual engagement.
• Plan daily routes to minimize "windshield time" and optimize travel efficiency, as time spent traveling is time not selling. Route planning should be done in advance (e.g., 2 weeks) in collaboration with your manager/leader.
• Manage and execute a defined sales cadence/sequence for prospect accounts (e.g., Call, Email, Visit, Email, Call).
• Work in tandem with Channel Partner Managers (CPMs) in a POD structure to hold in-person demos for channel leads, which preserves partner trust and minimizes the sales cycle.
• Manage the CRM by tracking and updating all activities directly in Salesforce.
• Document key sales activities to ensure we understand what success looks like regarding touchpoints and time to close.
• Track follow-ups, manage account/lead assignments, and maintain pipeline hygiene.
• Accurately forecast sales to provide transparency and accountability.
• Heavy documentation of key activities is required to help define activity-based KPIs that drive success and to serve as a template for scale-up.

This is an exciting and rewarding role for a strategic sales mind looking to help Tekmetric expand our reach further into the industry we love.

What You’ll Bring

• A consistent track record as a top performer, meeting and exceeding sales objectives.
• Preferred 5+ years on the service side of the automotive industry (have industry knowledge, especially a strong understanding of what shop owners go through).
• Minimum of 2+ years prior sales experience in B2B, SaaS preferred.
• Strong organizational, logistical, and planning skills for optimizing travel and managing last-minute schedule changes.
• Effective communication in all forms (written, verbal, and in-person).
• A self-starter attitude and ability to quickly build rapport with prospects.
• Ability to manage a Tuesday–Thursday regional travel schedule to maximize face-to-face engagement with.