Enterprise Account Executive at Replicant
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Job Description
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At Replicant, we believe AI should work for people, starting with customer service. That’s why we built a platform that helps contact centers resolve more requests, proactively identify issues, and improve agent performance with AI-powered conversation intelligence and AI agents that act like your best reps.
Our AI agents handle millions of calls every month for Fortune 500 companies and high-growth innovators. From processing payments to booking appointments and authenticating users, they help customers get what they need instantly, 24/7. Meanwhile, our real-time conversation insights help contact center leaders coach better and improve every interaction.
We’re leading the shift from legacy systems to AI-first service, powered by large language models (LLMs) and designed for enterprise scale, security, and empathy. If you’re excited by the potential of LLMs, voice AI, and building category-defining technology with a kind, ambitious team, you’ll love it here.
As an Enterprise Account Executive, you will be focused on prospecting and closing new opportunities with enterprise customers, while helping to develop the sales culture at Replicant. This opportunity is enormous, as are the ambitions of Replicant – to reinvent customer service in a way that will positively impact customers, agents, and companies with the power of AI and automation.
What You’ll Do
- Prospecting and closing New Annual Recurring Revenue
- Owning their pipeline from generation to forecasting
Working closely with SDRs to find and prospect new leads - Moving prospects from new technology education and awareness to closed-won
- Working with enterprise businesses ($1B+ in revenue)
- Helping to write the “playbook” instead of just running it
What You'll Bring
- 5+ years experience as an Account Executive at a SaaS company
- Strong written, verbal, and presentation skills
- Results-driven sales mentality with a passion for uncovering what works and what does not
- Vibrant and energetic attitude with a willingness to perform and get things done
- Tech-savvy, with an ability to understand complex technology and translate it into customer benefits
- Love the rapid, unpredictable nature of a tech startup
Benefits
In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal
Tech & learning stipend: Conferences, books, courses — interested? We’ll fund them
Remote by design: We’re distributed — no guilt about life events, we trust you to manage your calendar
Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being
Compensation that matches your impact: competitive salaries in the company you’re helping to build
Equity with upside: We believe in shared ownership — You’ll own a real piece of a fast-growing AI company
Our Values
Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture.
Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team.
Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do.
Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own.
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Replicant
View Company ProfileReplicant is the premier, enterprise-grade Contact Center Automation (CCA) and conversational AI powerhouse engineered to operate as the definitive, voice-first autonomous infrastructure layer for modern global enterprise customer service. Co-founded within the Atomic venture studio, the company eliminates the severe operational friction and human-resource constraints of traditional customer support models—where large enterprises routinely suffer from exploding call volumes, prolonged hold times, high agent burnout, and rigid, frustrating IVR systems—by deploying its signature "Thinking Machine." Moving far beyond basic, script-dependent chatbots or brittle, keyword-matching point products, Replicant unifies real-time natural language processing, nuanced empathy mapping, and deep business-logic automation into a single high-performance contact center layer. The platform empowers tier-1 enterprises across insurance, healthcare, retail, and financial services to dynamically handle, resolve, and close up to 80% of routine customer service inquiries across voice, text, and chat with elite, sub-second latency and audit-ready precision. Under the hood, its sophisticated hybrid LLM architecture—bolstered by over $110 million in venture funding from elite backers like Norwest Venture Partners, Stripes, and Salesforce Ventures—natively orchestrates sub-800ms round-trip responses, deterministic anti-hallucination compliance guardrails, and deep CRM/telephony platform integrations. What sets Replicant apart is its uncompromising dedication to shifting customer service from a cost center bottleneck to a fluid operational asset; by bridging the gap between performance-intensive, data-driven conversational intelligence and accessible, consumer-grade support resolution, the platform enables modern scaling brands to eliminate hold times entirely, maximize operational capacity, and unlock seamless, 24/7 global customer care.
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