Engagement Manager - Commercial Practice

About Veeva

Veeva is building the industry cloud for Life Sciences through software, data, AI, and business consulting. They are a Public Benefit Corporation (PBC) with a mission to transform how Life Sciences companies operate.

The Role

As an Engagement Manager in the Commercial practice, you will help customers accelerate the delivery of treatments to patients by leveraging technology, data, and AI. Your focus will be on reshaping operating models, driving organizational change, and delivering measurable business value.

The key areas of focus include:

• Vault CRM migrations & implementations
• Activating Veeva’s standards agents in Vault CRM
• Identifying future customer engagement capabilities and the path to transformation
• Transforming and modernizing HCP engagement planning and execution
• Optimizing field force direction, productivity, and effectiveness
• Defining strategy and execution for account-based engagement
• Accelerating launch through a data-driven approach

What You'll Do

• Strategic Delivery: Lead end-to-end delivery of Veeva’s most complex, large-scale, and global engagements.
• Account Leadership: Build and manage senior customer relationships, leading proposals for significant project wins and driving long-term account strategy.
• People Leadership: Lead and inspire teams of 4+ consultants across multiple projects simultaneously, fostering a culture of excellence.
• Financial Oversight: Manage project budgets of $1M+, acting as the primary point of contact for project health and commercial success.
• Practice Building: Support brand-building activities and development of internal IP to keep Veeva Business Consulting at the forefront of the industry.

Requirements

• Experience: 8+ years in Life Sciences Consulting (Business or Management Consulting preferred).
• Leadership: Proven track record of managing large project teams and $1M+ engagements.
• Domain Knowledge: Expertise in customer engagement strategy, sales and commercial operations, omnichannel, marketing excellence, key account management, and/or medical affairs is preferred.
• Mindset: Highly analytical approach to problem-solving with the ability to influence C-suite stakeholders.
• Education: Bachelor’s degree or higher.

Nice to Have

• Deep knowledge of Veeva products
• Experience delivering SaaS or tech-enabled consulting solutions

Interviewing with Veeva

Veeva values your time and offers a transparent hiring process:

1. Submit your resume through the application process.
2. Within 3 days, you will receive a link to a personality assessment.
3. After completing the assessment, our team will review your application and follow up via email with their decision.
4. If you move to the interview stage, expect:
• A conversation with the hiring manager
• A practical case exercise
• A final conversation with the group's Senior Leader
5. Once all interviews are complete, the manager will be in touch with a final decision.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company-paid holidays
• Retirement programs
• 1% charitable giving program
• Unrivaled career progression in a fast-growing, global team
• Work from anywhere policy