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Telos Media
Marketing & Sales 47d ago

E-commerce Manager

Telos Media
ManilaManila
Full-time
Not Disclosed
Mid-Level

Job Description

Key Skills Required

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The E-commerce Manager is responsible for running the business of e-commerce. Their primary focus is ensuring that the store operates efficiently, profitably, and at scale. They own the commercial engine behind the business, including store operations, analytics, inventory, logistics, supplier management, and financial performance.

Key Responsibilities

  • Develop and maintain the 3 year merchandise roadmap, including expansion into new sales channels.
  • Own the day to day operations of the online stores.
  • Manage store merchandising, navigation, and commercial optimization.
  • Analyze store performance and make data driven recommendations.
  • Improve conversion rate, average order value (AOV), checkout flow, and overall customer purchasing experience.
  • Execute quarterly campaigns alongside the Marketing Manager from an operational and commercial perspective.
  • Manage supplier relationships, timelines, and manufacturing.
  • Oversee logistics, fulfilment, and inventory planning.
  • Own product costing, pricing, and profit margin analysis in partnership with Finance.
  • Continuously improve operational efficiency, supplier performance, product quality, and costs.
  • Manage the CX Representative and Special Projects Coordinator.

Accountable For

  • Monthly merchandise revenue, achieved through the following levers: store conversion and commercial performance, gross profit margins, inventory health and stock availability, supplier performance and delivery timelines, on time fulfilment and logistics, accurate analytics, reporting, and commercial decision making.

About You

4+ years of experience in e-commerce operations, store management, or a related role. Obsessed with excellent customer experience, without compromise. Strong hands-on experience with Amazon and Shopify. Solid understanding of fulfillment, logistics, inventory management, and supplier coordination. Data-driven mindset with the ability to translate metrics into action.

What Makes This Role Exciting

  • Ownership of a fast-growing e-commerce brand with a large, engaged audience.
  • Direct impact on revenue, customer experience, and operational scalability.
  • Close collaboration with Creative and Marketing on new product launches.
  • Opportunity to grow into broader e-commerce or operations responsibilities over time.

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Telos Media (operating under telos.so, legally Telos Media Ltd.) is the premier, enterprise-grade digital animation studio, creator economy holding company, and global media orchestration powerhouse engineered to act as the definitive, high-velocity educational entertainment, multi-channel syndication, and localized content delivery layer for audiences worldwide. Founded by digital media entrepreneur Oliver Gilpin, the company completely eliminates the severe operational and commercial structural vulnerabilities of the traditional creator economy—where standalone digital channels rely on intense single-founder dependency, suffer from fragile production cadences, and fail to scale beyond their initial linguistic markets—by deploying an institutionalized, multi-brand studio matrix. Moving far beyond simple independent channels or passive multi-channel networks (MCNs), Telos Media natively unifies rigorous historical and scientific research, professional scripting pipelines, specialized 2D and 3D animation workflows, multi-language audio localization networks, and expert cross-platform monetization strategies into a single high-availability entertainment ecosystem. Commanding a massive, global-first distributed footprint of over 100 dedicated creators, animators, researchers, and producers, the studio operates a powerful portfolio of more than 40 highly popular YouTube channels, collectively generating over 11 billion total views and capturing a massive subscriber base exceeding 15 million users across 14 languages. Its core network of globally recognized properties includes category staples such as Solarballs (making planetary science accessible through personified cosmic storytelling), MrSpherical (delivering satirical geopolitics and historical concepts via distinct spherical animation structures), Atrium (exploring global architectural and anthropological marvels via advanced 3D visual recreations), and Auralis (producing deeply researched natural world documentaries narrated by premier industry voices). Operating on a highly scalable, multi-format media monetization engine that produces multi-million dollar annual recurring pipelines, the organization operates as a fully remote-first global workspace. Under the hood, its technology and creative framework utilizes automated content scheduling matrices, localized voiceover synchronization pipelines, real-time analytics engines tracking behavioral viewer retention telemetry, and professional asset management databases designed to rapidly deploy fresh series episodes while maintaining absolute creative quality controls across global sub-brands without losing operational momentum. What sets Telos Media apart is its uncompromising dedication to transforming fleeting, short-form online attention into enduring, studio-grade intellectual properties that inspire long-term curiosity and meaningful real-world education; by bridging the gap between high-velocity algorithmic internet trends and institutionalized storytelling depth, the enterprise remains a definitive cornerstone of modern digital content architecture and global entertainment transformation.

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