Document Processor - Remote

About the Role

Spectrum Payment Solutions is looking for a detail-oriented Document Processor to support its day-to-day operations. This role focuses on reviewing and collecting documents, maintaining accurate records, tracking applications, and assisting with administrative tasks. The ideal candidate is organized, proactive, and comfortable managing multiple tasks while ensuring accuracy.

Responsibilities

• Review and collect required documents from clients via email.
• Follow up with clients to obtain missing or incomplete documentation.
• Track application progress using the company's CRM and spreadsheets.
• Maintain accurate records and ensure all documentation is properly organized.
• Coordinate with internal team members to keep applications moving efficiently.
• Assist with basic administrative and operational tasks as needed.
• Create and publish social media content, including posts such as Reddit reviews and other promotional content.
• Ensure timely and professional communication with clients and team members.

Requirements

• Excellent written English communication skills.
• Strong attention to detail and organizational skills.
• Comfortable managing multiple tasks and meeting deadlines.
• Experience using CRM systems and Google Sheets or Microsoft Excel.
• Ability to work independently with minimal supervision.
• Reliable internet connection and suitable remote work setup.

• Nice to Have
• Previous experience in administrative support, operations, or document processing.
• Experience with CRM platforms.
• Familiarity with social media platforms, particularly Reddit.
• Experience in the payments, financial services, or cannabis industry is a plus, but not required.

Benefits

• Competitive salary.
• Work with fast-scaling, premium brands.
• Fully remote role with a dynamic, growth-driven team.
• Clear opportunities for career growth and advancement.