Digital Programme Manager

The Digital Engineering team, part of our Integrate pillar, are responsible for building world-class, enterprise-grade digital applications for high-profile brands. We pride ourselves in working with mature Agile methodologies and make use of the latest versions of technology. Our teams are structured to give every employee the opportunity to learn new skills, work on various projects over time, and see the results of your efforts in the online consumer marketplace.

Joining the Digital Engineering function would see you work as part of a cross-functional, product-style team, generally consisting of a Business Analyst, Scrum Master/Project Manager, Solution Architect, Lead Developers (Frontend and Backend), Developers, and Testers (Manual and Automated).

Key Responsibilities:

• Accountable for the output of multiple **SCRUM** and digital delivery teams
• Ownership and creation of overall roadmap and project plans for multiple programme teams across multiple projects, supporting teams and clients to manage that roadmap
• Accountable for ensuring the work undertaken between multiple teams across multiple projects to deliver the digital programme
• Championing and mentoring in **agile** and project management methods to Scrum Masters and Digital Project Managers
• Working with stakeholders and Product Owners to facilitate effective communication around the programme, ensuring feedback mechanisms are in place to capture customer feedback, both positive and negative, and addressing negative feedback with action plans
• Collaborating with Scrum Masters, Digital Project Managers, other programme managers, and product owners to ensure effective implementation of digital solutions and realization of business benefits
• Ensuring goals are met in areas including customer satisfaction, quality, and team member performance
• Dealing with obstructions and blockers preventing implementation
• Implementing and managing changes and interventions to ensure project goals are achieved
• Focus on performance improvement and process optimization to ensure maximum productivity
• Responsible for resource utilization and management within their programme of work

• Managing and collaborating with third-party partner agencies to ensure successful delivery of programmes and projects

• Supporting the account team and clients in producing estimates for future works and producing high-level estimates of effort involved
• Developing and controlling deadlines, budgets, and activities for the programme
• Working at a granular level with Connect business analysts and client product owners around overarching sprint external dependencies and requirements
• Producing accurate status reports and highlighting potential risks to ensure projects are delivered on time
• Aligning with and reporting to senior client stakeholders on status and progress