Solutions Architect

Our Digital Engineering team at ITG is responsible for building world-class, enterprise-grade digital applications for high-profile brands. We pride ourselves on working with mature Agile methodologies and using the latest versions of technology. Our teams are structured to give every employee the opportunity to learn new skills, work on various projects over time, and see the results of your efforts in the online consumer marketplace.

Joining the Digital Engineering function would see you work as part of a cross-functional, product-style team, generally consisting of a Business Analyst, Scrum Master/Project Manager, Solution Architect, Lead Developers (Frontend and Backend), Developers, and Testers (Manual and Automated).

ITG requires a talented Solutions Architect to work on the development of a range of web-based products and tools. Some of these tools involve complex logic and product configuration-related solutions, while others are bespoke web applications interfacing with multiple services.

The Solutions Architect will act as an internal consultant, advising teams and clients on how best to develop customer-facing digital platforms and experiences. They will get hands-on with coding to solve challenging problems and build a knowledge base of the software products and services ITG Connect offers.

As a Solutions Architect, candidates must be capable of developing software or reviewing code when needed and demonstrate a firm grasp of the full Software Development Lifecycle: requirements capture, planning, project estimation, and software design. Candidates should provide leadership and mentoring to less experienced team members.

Many projects involve integrating multiple systems and APIs into a common website. Experience with building and consuming microservices will be key, such as eCommerce-related services, digital asset management, or product database and configurator integrations.

We build software using Agile (SCRUM) processes, and candidates should have experience working within such an organization.

We integrate AI tooling across the full development lifecycle—from business analysis and architecture through to design, QA, and code delivery. Solutions Architects use agentic AI assistants (primarily Claude) as a core part of their daily workflow, not as an optional extra. Candidates must understand how to use AI effectively and recognize its limitations.

Requirements:

• Provide technical support to business analysts by attending meetings with customers and supporting solution design within discovery and ongoing projects.
• Analyze and propose options for technical solutions based on provided business requirements.
• Gather technical and non-functional requirements and advise on impacts to solutions.
• Conduct technical architecture design.
• Prepare high-level designs to share with customers.
• Prepare technical documentation to guide development teams.
• Support project managers and Scrum Masters in providing high-level estimates.
• Validate and work with teams to ensure estimates are realistic and completed to specification and on time.
• Collaborate with project management and business analysts on roadmap planning.
• Work closely with development teams during design and implementation phases, supporting with particularly difficult solution implementations.
• Act as an interface between development and third-party infrastructure teams to analyze, optimize, and assist with issue triage at a high level.
• Conduct technical governance and code review.
• Possess strong logical/problem-solving skills.
• Use AI tools to assist in research, identifying solutions, and creating documentation.
• Identify improvements, efficiencies, and support secure coding practices for the development team, ensuring CI/CD and agentic coding assistance are used optimally.
• Candidates must have commercial experience with either HTML/JavaScript or Java, within the full software development lifecycle.

The candidate must have exceptional communication skills, both written and oral, and demonstrate experience writing technical documentation, including the ability to craft clear, unambiguous prompts for AI tools.

Solutions Architects also act as Line Managers for lead developers on the team and should have experience managing and mentoring employees.

The ideal candidate will have an excellent technical background in building applications for the web using Java/JEE, Spring, XML, Maven, and Tomcat. Strong experience in CSS, HTML, and JavaScript is also desirable.

Experience with business rules management systems or Content Management Systems (particularly Adobe AEM) would be desirable.