Data Operations Specialist

About the Role:

We are seeking a detail-oriented and process-driven Data Operations Specialist to join our team! This role is perfect for someone passionate about data accuracy and client success. You will play a key role in supporting our clients by managing and auditing location data through our tools and processes and providing location management related services.

Key Responsibilities:

• Provide expert support to clients on location data using our proprietary tools
• Perform data manipulation tasks and resolve discrepancies according to established guidelines and best practices
• Provide customer-facing services that increase customer satisfaction and retention
• Deliver audits on listing data to maintain accuracy and quality standards
• Ensure timely completion of deliverables, meeting agreed SLAs and personal targets
• Follow communication procedures, guidelines, and policies to provide seamless client support

What We’re Looking For:

• A professional with 1-2 years of experience in data operations, quality assurance, data entry, or a related field. A detail-oriented professional with a passion for data accuracy and client success.
• Strong problem-solving skills and the ability to follow detailed processes
• Excellent organizational skills to manage multiple deliverables within tight deadlines
• Proficiency in data manipulation and audit processes is a plus
• Strong proficiency in English, including written, spoken, and reading skills
• Advanced knowledge of Google Sheets is a plus
• Proficient in AI utilization is a major plus

Why Join Us?

• Work with a dedicated and innovative team
• Opportunity to develop expertise in location data and industry-leading tools
• Make a direct impact on the quality of service delivered to our clients