Data Analyst

Passport is reinventing cross-border e-commerce logistics as the modern international shipping carrier of choice for eCommerce (customers include Bombas, Native, Ritual, Seed.com). By combining our proprietary asset light network along with technology and customer support, we ensure that consumers around the world receive their packages without the hassle and pain that is typically associated with international shipping.

We’re a growing, ambitious team looking to upend the trillion-dollar international parcel shipping industry through a world-class experience. At Passport, you will have the opportunity to work with some of the biggest e-commerce merchants in the world and think strategically on how to add value to their international business.

About you and the role:

The data team at Passport is committed to improving systems across the organization to drive better decision making. We provide information and decision support to teams, discover insights and democratize knowledge, and track performance and progress of company products. We’re excited to bring in a new member to work towards our vision of making Passport the best data driven international shipping carrier in the industry!

This role is an individual contributor position working with multiple stakeholders to facilitate Passport’s client base of some of the best-known direct-to-consumer brands. The ideal candidate is someone who is self-driven, hungry to learn and thrives in a high-growth organization. You will work with cross functional teams on cost saving projects with high ROI.

What you’ll be doing:

• Design, build, and maintain data models, dashboards & reports to support various programs and projects cross domain
• Bridge the gap between the business and the tech teams to create transparent processes
• Manipulate large data sets and create DBT models that serve as the source of truth for reporting and AI
• Document and maintain internal knowledge base articles and business definitions to increase accuracy for internal AI platform

Requirements:

• Professional level English Speaking/ Writing Capability
• Minimum 1 years experience extracting and processing data using SQL
• Minimum 1 year experience in DBT
• Minimum 1 years experience utilizing data visualization software (Tableau, PowerBI, etc.)
• Experience communicating between technical and non-technical teams
• Proficient in leveraging AI to build solutions and fix bugs
• Bonus points, if you have experience working with building semantic layers and knowledge bases for AI but not required