Danish Speaking Digital Trust and Safety Analyst

Mercier Consultancy Group, a premier international staffing firm, is seeking a Danish Speaking Digital Trust and Safety Analyst to join a global social media powerhouse in Sofia, Bulgaria.

About the Role

This position offers a unique opportunity to shape the digital landscape of social media while building a career in a thriving international hub. The Danish Speaking Digital Trust and Safety Analyst will play a critical role in ensuring a secure, respectful, and safe user environment for the Danish-speaking community.

Key Responsibilities

• Monitor and moderate social media content to ensure compliance with community guidelines and platform policies.
• Analyze reported user content in Danish to identify and mitigate risks related to policy violations.
• Maintain a high standard of digital safety by evaluating complex user scenarios with cultural nuance.
• Collaborate with cross-functional global teams to improve automated safety workflows and detection systems.
• Provide constructive feedback on trending content issues to refine the platform's user experience.
• Navigate fast-paced social media environments to ensure a secure, respectful, and safe user environment.
• Maintain strict confidentiality and adherence to privacy regulations while handling sensitive data.

Requirements

• Native or fluent Danish (spoken and written) is mandatory.
• Valid EU passport is required.
• Previous experience in social media, content moderation, or customer trust and safety is highly preferred.
• Strong analytical mindset and ability to make impartial decisions based on established guidelines.
• Passion for social media trends and the impact of digital safety on global platforms.
• Willingness to relocate to Sofia, Bulgaria.

Benefits

• Competitive monthly salary.
• Fully paid training to ensure success in the social media sector.
• Comprehensive health insurance package.
• Fully paid relocation package (flight, transfer, hotel).
• Monthly performance bonus linked to professional excellence.
• Career development and networking opportunities within a global social media company.