Danish Speaking Cybersecurity Customer Expert

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with global organizations. As leaders in European recruitment and BPO solutions, they focus on delivering high-caliber expertise for modern digital services.

The Role

Mercier Consultancy Group is seeking exceptional individuals to join their team in Athens for a Danish Speaking Cybersecurity Customer Expert position in Greece. This role offers an elite opportunity to work in the high-stakes cybersecurity industry, supporting Danish clients in securing their digital infrastructure while enjoying a world-class lifestyle. Ideal candidates will thrive in a dynamic, multicultural environment and seek professional growth in an international setting.

Key Responsibilities

• Provide high-level technical support and consultation to Danish-speaking clients regarding cybersecurity protocols and software solutions.
• Monitor and analyze potential digital threats, ensuring timely protection and advisory services for clients.
• Communicate complex security information clearly and professionally to non-technical end-users.
• Collaborate with internal security teams to troubleshoot and resolve high-priority incidents.
• Maintain detailed logs of client interactions and security findings, adhering to strict privacy standards.
• Stay updated on the latest trends and vulnerabilities in the cybersecurity sector to provide proactive advice.
• Represent Mercier Consultancy Group professionally while working on-site in Greece.

Requirements

• Native or fluent Danish (spoken and written) is mandatory to assist the specific client base.
• Valid EU passport required for roles based in Athens.
• Genuine interest in the cybersecurity industry and willingness to master technical support protocols.
• Strong problem-solving skills and ability to remain composed during critical security incidents.
• Excellent communication skills to translate technical concepts into simple language for Danish-speaking users.

Benefits

Mercier Consultancy Group offers a comprehensive benefits package:

• Competitive monthly salary
• Two additional salaries per year (13th and 14th salary)
• Fully paid training on the latest cybersecurity industry standards
• Health insurance coverage
• Fully paid relocation package (flight, transfer, hotel) for those moving to Greece
• Monthly performance bonus linked to service excellence
• Dynamic and multicultural work environment in the heart of Athens
• Clear career progression paths for those looking to excel in cybersecurity

Life in Greece offers an unparalleled quality of life, blending ancient history with modern city living. Athens provides a vibrant climate, stunning Mediterranean coastlines, and a renowned culinary scene. The relocation package ensures a seamless transition, allowing you to focus on your new role immediately.

This position is a step toward a brighter, more exciting future, combining professional development with an enviable work-life balance.