Danish-Speaking Customer Service Agent (Remote or On-Site in Greece)
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Job Description
Key Skills Required
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Are you a native or fluent Danish speaker who loves helping people and dreams of a Mediterranean lifestyle? We're looking for enthusiastic Danish-Speaking Customer Service Agents to join our client's vibrant international team in Greece, either remotely or on-site.
In this role, you'll be the friendly voice (or chat/email expert) supporting Danish customers for a leading global brand in tech, e-commerce, automotive, or entertainment. Your mission: resolve inquiries quickly, deliver top-notch service, and turn every interaction into a positive experience!
Responsibilities
- Handle customer queries via phone, email, and chat in fluent Danish
- Analyze issues, consult knowledge bases or team experts, and provide accurate, efficient solutions
- Build strong customer relationships and contribute to high satisfaction scores
- Share insights with the team to help improve processes and services
Requirements
- Native or near-native fluency in Danish (C1-C2)
- Solid English skills (B2)
- Good computer skills and tech-savviness – comfortable working with multiple screens, CRM software, MS Office tools, fast typing, and navigating digital platforms efficiently
- A positive, customer-focused mindset
- Excellent communication, empathy, and problem-solving skills
- No prior experience required – the company offers paid training!
Benefits
- Competitive Salary (1,300€ - 1,500€ gross/per month)
- 14 Salaries (1 bonus salary provided in Christmas, and 1 bonus salary provided in two installments, April and July)
- Monthly performance bonuses
- Health care benefits and numerous other discounts
- Continuous training and access to educational platforms
- Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation
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apply2day
View Company Profileapply2day (operating at apply2day.gr) is a recruitment and HR solutions platform engineered for seamless job matching between candidates and employers in Greece. Founded by an undisclosed team and headquartered in Marousi, Attiki, apply2day specializes in delivering tailored recruitment services, addressing the inefficiencies of traditional job-seeking methods. The platform streamlines the hiring process by allowing candidates to register their details and be matched with relevant recruiters, while employers gain direct access to a curated pool of talent. Under the hood, apply2day leverages a user-friendly interface and targeted job-search algorithms to connect professionals with opportunities aligned to their skills and preferences. This enables job seekers to efficiently navigate the market and employers to quickly identify qualified candidates. With a focus on fostering meaningful connections, apply2day empowers both parties to optimize their recruitment and career journeys.
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