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Customer Service 10d ago

Czech Speaking Content Moderator

Mercier-consultancy-group
BulgariaBulgaria
🌍Czechia
GermanyGermany
PortugalPortugal
SpainSpain
Full-time
Not Disclosed
Mid-Level

Job Description

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Mercier Consultancy Group is a premier international recruitment firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in sourcing professionals for high-impact roles, ensuring seamless transitions for those pursuing exclusive jobs in Bulgaria and beyond.

The Role

We are seeking a dedicated professional for a Czech Speaking Content Moderator position in Bulgaria, specifically tailored for the dynamic Social Media industry. This is an exceptional opportunity to join a fast-paced team in Sofia, where you will play a critical role in maintaining the safety and integrity of global social media platforms.

Key Responsibilities

  • Review and analyze user-generated content to ensure compliance with social media community guidelines.
  • Identify, flag, and escalate content that violates safety policies to maintain a positive online environment.
  • Utilize your native Czech language proficiency to accurately interpret nuances, slang, and cultural context within the social media ecosystem.
  • Collaborate with internal teams to stay updated on evolving content policies and platform moderation standards.
  • Maintain high levels of accuracy and efficiency while meeting defined performance metrics.
  • Contribute to the ongoing improvement of user experience by providing insights on common content trends.
  • Participate in team meetings to align on global moderation strategies and internal quality benchmarks.

Requirements

  • Native or fluent Czech (spoken and written) is mandatory for this role.
  • Valid EU passport (required for employment eligibility).
  • Strong interest in the social media industry and current digital trends.
  • Excellent analytical skills and the ability to make objective decisions under pressure.
  • Proficiency in English for effective team communication.
  • Willingness to relocate to Sofia for this on-site position.

Benefits

What We Offer

  • Competitive Monthly Salary
  • Fully Paid Training
  • Health Insurance
  • Fully Paid Relocation Package (flight, transfer, hotel)
  • Monthly Performance Bonus
  • Opportunities for career growth within the thriving social media sector.

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