CRM Solutions Architect

As a CRM Solutions Architect, your primary responsibility is to design scalable, innovative solutions for clients, leveraging HubSpot CRM as a central component within a broader front-office ecosystem. This involves tasks such as integrating systems, architecting data flows, and creating adaptable solutions that align with clients’ existing technology stacks and business processes.

We are looking for technical architects with a strong foundation in designing end-to-end solutions, whether your experience comes from CRM platforms like HubSpot, Salesforce or Microsoft Dynamics, or from broader system architecture roles. While experience in CRM systems is beneficial, it is not a requirement. What matters most is your ability to design effective architectures, develop data strategies, leverage APIs, and create seamless system integrations that address complex business challenges. Experience in crafting innovative solutions in smaller businesses or diverse technology environments is equally valuable.

You’ll collaborate with cross-functional teams, including Development, Marketing, Sales, and Service Consulting, to deliver high-impact projects. This includes crafting architecture diagrams, defining solution scopes, and creating essential documentation for implementation teams. You’ll also play a vital role in guiding clients through embracing cutting-edge technologies and processes.

🚀 Here are a few of the tasks you'll get to work on

• Understand client requirements and design effective solutions using the HubSpot platform.
• Collaborate with cross-functional teams to define architecture and scope of projects.
• Create comprehensive documentation including requirements, functional specifications, and data models.
• Lead complex technology configuration projects and mentor junior team members.
• Conduct technology audits and provide recommendations for improvement.
• Define success metrics and reporting requirements for technology solutions.
• Stay up-to-date with the latest technology features and communicate changes internally and to clients.
• Assist with data migration projects and conduct quality assurance testing.
• Drive team certifications and provide technology training to internal staff.

🏗️ To excel in this role, you should have the following

• Experience with HubSpot or transferable expertise from other technology platforms or system architecture roles.
• Relevant tertiary qualification (e.g. Computer Science, Information Systems, Industrial Engineering).
• Experience in a digital/technical agency/consultancy in a consulting/specialist role working with clients throughout the whole process (consulting, solution building, implementation and training).
• Extensive ability to read and understand and compile technical documentation (API documentation, ERD, functional specifications etc).
• Sound knowledge of big data.
• Experience with integrating systems, leveraging APIs, or custom-built.
• Excellent command of English, with exceptional writing and communication skills.

⚡️ These personal qualities are key to your success

• Innovative and driven by an entrepreneurial spirit.
• Outstanding interpersonal skills, adept at working independently or collaboratively.
• Emotionally intelligent and displaying maturity.
• Exude enthusiasm and a deep passion for your work.
• Possess an impeccable attention to detail and meticulousness.
• Focused on delivering quality results at all times.