Credentialing Specialist
Job Description
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Why Workit:
Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Their programs are based in harm reduction, offering licensed clinicians, FDA-approved medication, online recovery groups, community support, interactive therapeutic courses, and care for co-existing conditions. Workit Health’s patient-centered telemedicine model improves clinical outcomes and eliminates barriers to treatment, making long-term recovery accessible without disrupting daily lives.
The company is expanding its team as its impact and coverage areas grow. Team members are dedicated to making exceptional, judgment-free care for addiction more accessible. They seek driven and compassionate individuals who share this mission.
Join Workit Health in reducing stigma, saving lives, and transforming addiction treatment in America.
Schedule: 8:00 AM - 4:30 PM local time
Job Summary:
The Credentialing Specialist is a key member of the Revenue Cycle Department. This role involves creating and maintaining credentialing and renewal information for Workit Health providers.
Core Responsibilities:
- Follow and maintain credentialing and clinic licensure policies and protocols
- Ensure reports on the credentialing status of providers are up-to-date and accurate
- Ensure all clinic information is accurate within payer directories
- Process applications, verify information, research application details, and ensure processes are accurate and completed promptly
- Maintain up-to-date data for each provider in the credentialing database and online systems
- Monitor staff credentials and licenses
- Collaborate with the Credentialing Manager and billing staff to identify and resolve denials or authorization issues related to provider credentialing
- Complete revalidation requests issued by payers
- Maintain a positive and optimistic attitude
- Perform other tasks as assigned
Qualifications:
- 2-3 years of Billing and Credentialing experience
- Deep knowledge of HIPAA standards of operations
- Familiarity with major payer portals and CAQH management
- Ability to communicate clearly and concisely via email, Slack, and face-to-face
- Proven aptitude for collaboration inside and outside of the department
- Ability to bring organization and precision to complex datasets
- Ability to use technology at an appropriate level for the role
- Access to consistent, high-speed internet access
- Ability to work independently and meet deadlines
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Workit Health
View Company ProfileWorkit Health (operating at workithealth.com) is a fully virtual addiction treatment platform engineered for accessible, evidence-based recovery. Founded in 2015 and headquartered in the U.S., Workit Health disrupts traditional rehab models by delivering licensed clinical care entirely online—eliminating geographic barriers and stigma. Under the hood, the platform combines FDA-approved medications like Suboxone and Naltrexone with video therapy sessions, peer support groups, and 24/7 monitoring, all delivered via mobile and web. This allows individuals struggling with alcohol, opioids, or kratom dependence to access compassionate, data-driven care without leaving home. The company’s remote-first approach also enables scalable, cost-effective treatment for payers and employers. Backed by a $132 million Series A funding round led by Blue Cross Blue Shield Venture Partners, Workit Health has expanded its reach across the U.S. while deepening partnerships with insurers and corporate wellness programs.
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