Community Manager (Social Media & Community) - Independent Contractor

Who We Are:

At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is:

Brick Me is a fast-growing, internationally recognised eCommerce brand specialising in highly personalised, custom-made keepsake products. With a strong direct-to-consumer presence and a loyal global customer base, the business has built an excellent reputation for quality, creativity, and exceptional customer experience. They operate across multiple international markets and are now investing further in growing their brand and online community.

Role Overview:

We're hiring a Social Media & Community Manager who treats our brand like it's their own. This is a hands-on, end-to-end role — strategy and execution. You'll own how Brick Me shows up on social media, how we talk with our community, and how we get featured in places that matter.

This isn't a 'post 3x a week and call it done' role. We want someone who's genuinely excited about the product, gets the brand voice quickly, and brings ideas we wouldn't have thought of.

Key Responsibilities:

Social media management:
- Run our Facebook, Instagram, TikTok, YouTube, and Pinterest. Build the content strategy, plan the calendar, write the copy, schedule posts, track what's working, adjust accordingly.

Community management:
- Reply to comments and DMs across organic posts and paid ads. Answer questions, stay on top of brand-relevant conversations, and pass complaints or feedback to our customer service team. Post on Reddit and engage authentically with the communities our audience lives in.

Influencer marketing:
- Manage brand collabs end-to-end. Respond to inbound collab requests, proactively find creators who fit us, negotiate terms, brief them properly, and enforce our brand guidelines. We need someone who can spot the difference between a creator who'll drive real engagement and one who just looks good on paper.

Content management:
- Curate UGC from customers and video creators. Build a content strategy and brief our designers to produce content for organic social and paid ads. You won't be designing yourself, but you'll know what good looks like and direct accordingly.

Digital PR:
- Pitch and engage with publications, blogs, and websites to get Brick Me featured. Build relationships with editors and writers in our space.

Requirements:

• 5+ years of relevant experience managing social and community for consumer brands (DTC ecommerce experience strongly preferred)
• Experience with Reddit
• Hands-on experience running Facebook, Instagram, TikTok, YouTube, and Pinterest
• Excellent written English — strong communication skills as the voice of the brand
• Proven track record in influencer outreach and digital PR (not just basic social posting)
• Strategic thinker who can also execute effectively
• Self-starter who works independently and brings proactive ideas
• Passionate about brand-building (bonus if into design, craft, gifting, or personalised products)