Community Manager

The Role

AI Acquisition is building a global ecosystem around high-growth digital businesses, software products, and AI-powered services. As we continue to expand, we’re looking for a Community Manager who can build, organize, and energize communities where founders, operators, and businesses collaborate, learn, and grow.

This role goes beyond traditional moderation. You will help shape and scale communities that support both B2B and B2C audiences, ensuring members stay engaged, supported, and connected while driving real business outcomes.

You will work closely with leadership, customer success, and delivery teams to create environments where entrepreneurs, founders, and operators can exchange insights, share wins, and accelerate their growth.

This is a high-impact role within a fast-paced, scaling environment, ideal for someone who understands how communities drive business value.

Community Growth & Engagement

• Manage and moderate active B2B and B2C communities of founders, operators, and entrepreneurs.
• Foster meaningful discussions that help members solve problems, share wins, and move forward in their businesses.
• Turn passive members into active contributors by encouraging participation and accountability.
• Create engagement systems that keep the community active, valuable, and supportive.

Community Operations

• Maintain structure across community channels, threads, and content to ensure discussions stay organized and valuable.
• Moderate conversations, guide discussions, and ensure members receive timely responses and support.
• Support the rollout of new community initiatives, programs, and engagement formats as the business evolves.

Live Sessions & Community Events

• Coordinate and support live calls, workshops, and community sessions when required.
• Facilitate productive discussions during group sessions with founders and operators.
• Ensure community members extract clear value from each session.

Community Insights & Reporting

• Track engagement metrics such as participation, activity levels, and community growth.
• Identify patterns across member behavior, questions, and challenges.
• Share insights with internal teams to improve customer experience and program outcomes.

Collaboration Across Teams

• Work closely with Customer Success, Operations, and Leadership to ensure the community aligns with broader company initiatives.
• Escalate common issues or requests from the community that require product, support, or operational input.
• Help identify opportunities where community insights can improve internal systems and services.