Cloud Operations Engineer

Key Responsibilities:

• Implement and maintain cloud infrastructure in GCP under the direction of senior engineers.
• Contribute to keeping our cloud infrastructure scalable, secure, and highly available.
• Build automation that reduces toil and helps infrastructure recover from production incidents.
• Troubleshoot issues and provide support for our cloud infrastructure and observability tools.
• Help ensure our cloud infrastructure is compliant with relevant security and regulatory standards.
• Follow and contribute to incident response process and tooling; participate in monitoring and alerting work across the application stack.
• Collaborate within the tech org on infrastructure work, with some exposure to cross-departmental projects, including workflow automation (crons, n8n, Airflow) that bridges infrastructure and business processes.
• Participate in Ops team processes: outage incidents, compliance requirements, sprint work, metrics collection, and documentation.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent experience.
• 3+ years of professional experience in cloud infrastructure engineering (preferably GCP).
• Familiarity with observability tools and processes, such as monitoring, logging, and tracing.
• Working experience in at least one programming/scripting language such as Python, Bash, Java, or Go.
• Experience with containerization technologies such as Docker and Kubernetes.
• Some exposure to network and application security practices or teams.
• Comfortable leveraging AI tools to accelerate work. The company provides access to Claude, and integrates Copilot and Gemini into automation workflows.
• Ability to work in a 24/7 on call rotation.

Nice to Haves:

• Familiarity with CI/CD pipelines and Git.
• Collaboration experience with Data Engineering teams.
• Exposure to automation and configuration management tools such as Terraform, Ansible, or Chef.
• Previous experience in a 24/7 on call environment.