Clinical Coordinator

About Stepful

Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since its founding in 2021, Stepful has trained over 32,000 practice-ready healthcare workers.

Layering onto its successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. The company improves access to quality healthcare for everyone and provides career ladders for those in need.

Stepful’s students form talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. The company has partnerships with half of the top 10 health systems in the US and is expanding further.

Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT. It was named the #1 EdTech company in the U.S. by TIME for 2025.

Our Values

Stepful credits its success to its exceptional team, seeking mission-driven builders who thrive in fast-paced environments and embody four core values:

• Care first: Prioritizing student success above all.
• Learn quickly: Testing, learning with data, and iterating.
• Build together: Winning through collaboration.
• Own it: Taking initiative and showing pride.

The Opportunity

Stepful’s nursing programs are expanding, and clinical education is central to preparing graduates for practice. The company is hiring a Clinical Coordinator to build and lead the clinical instructor function, consolidating it under one owner to make it excellent and scalable.

The role currently involves coordinating clinical education across multiple people, and this position will streamline and enhance that function.

What You’ll Do

Teach and Model Clinical Instruction

• Carry a clinical and skills lab teaching load of approximately two days per week at clinical and/or simulation lab sites.
• Model the standard of instruction for the team, demonstrating excellent clinical teaching.
• Transition to a backup clinical instructor role as the team grows, providing coverage when instructors are unavailable.

Build and Develop the Clinical Instructor Team

• Recruit, hire, and onboard clinical instructors for Stepful’s nursing programs.
• Train new clinical instructors and continue developing them in the field.
• Serve as the first point of contact for clinical faculty questions, issues, and escalations.
• Experiment with AI tools and documentation systems to improve onboarding and support for instructors.

Own Clinical Site Relationships

• Build and maintain relationships with clinical site partners, including unit leadership and staff.
• Secure new clinical partners as program growth requires.
• Act as the liaison between clinical instructors and site staff, resolving issues before they affect students.
• Conduct site visits to assess acuity, patient population, and learning opportunities, matching sites to program objectives.
• Stay current with clinical site policies and procedures by attending agency-provided learning experiences.
• Handle onboarding logistics for new clinical instructors at each site, including documentation, account setup, computer access, medication administration access, badging, and introductions.

Run Clinical Operations

• Manage clinical site assignments and rotation scheduling across cohorts, maintaining a master schedule.
• Confirm coverage for every scheduled clinical day, including securing substitutes and notifying students promptly.
• Arrange computer access, badging, and orientation for students at clinical agencies.
• Maintain current agency availability records and adjust schedules as availability changes.
• Keep the Program Director and Dean of Nursing apprised of changes in clinical procedures, protocols, and site updates.

Maintain Documentation and Compliance

• Collect and maintain clinical paperwork, student and faculty compliance records, clinical evaluations, and Board of Nursing documentation.
• Track clinical instructor credentialing, health requirements, and site-specific clearances.
• Manage electronic clinical requirement tracking (health records, CPR certifications, clearances) and communicate proactively about outdated records.
• Collaborate with the Program Director on clinical agency evaluations for quality improvement and accreditation purposes.
• Ensure clinical records are audit-ready for Board of Nursing and accreditation review at all times.

What You’ll Bring

• Active, unrestricted compact (multistate) RN license, or eligibility to obtain one.
• Master’s degree in nursing (required for accreditation purposes).
• 2+ years of experience teaching clinicals in a nursing education program.
• Experience training, onboarding, or mentoring clinical instructors or preceptors.
• Current BLS/CPR certification (healthcare provider level).
• Ability to meet clinical site health and immunization requirements, including vaccinations and background screening.
• Willingness to travel up to 50%.
• Strong organizational skills and comfort managing schedules, documentation, and logistics across multiple sites.
• A relationship-oriented approach, as this role depends on strong working relationships with site staff, instructors, and students.

Interview Process

• Introductory call with Talent Acquisition team member.
• Interview with Hiring Manager.
• Take-Home Assignment.
• Virtual Assignment Review.
• Virtual Team Interviews.

Stepful is proud to be an equal opportunity employer. It does not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.