Certified Professional Coder (CPC), DME - Revenue Cycle Management

This isn't just a job; it's a chance to build something that matters. As a Certified Professional Coder (CPC), DME, you'll be shaping the future of at-home care. You'll be a key part of the team, working to make sure every order we fill is coded and documented correctly the first time, so patients get their equipment without delay and payors have no reason to say no.

What You'll Achieve:

Within your first year, you will have the opportunity to:

• Own the code set. You will be the final word on HCPCS Level II, modifier, and ICD-10-CM selection across our catalog, from CPAP and oxygen to hospital beds, enteral nutrition, mobility, and incontinence supplies.
• Get us audit-ready and keep us there. You will run internal chart audits, lead our responses to payor and DME MAC documentation requests, and make sure our files hold up as volume grows.
• Cut coding-driven denials measurably. Working with our RCM team, you will trace denials and write-offs back to their root cause and fix the upstream process instead of reworking claims one at a time.

What You'll Bring:

We believe that diverse experiences and backgrounds lead to better solutions. While we have an idea of what will help someone succeed in this role, we are open to being convinced by your unique story and skills. If you believe you can achieve the outcomes above, we encourage you to apply.

Core Skills & Experience:

• Active CPC (AAPC) or CCS (AHIMA) certification, with 3+ years coding or billing DMEPOS specifically. Credentials like CPMA, CPCO, or a DME-specific certification are a plus.
• Fluency in HCPCS Level II and DME modifiers. KX, GA, GY, GZ, RR, NU, UE, RT/LT and the rest are second nature to you, along with the ICD-10-CM coding that has to support them.
• Command of coverage policy: DME MAC LCDs and policy articles, standard written order and proof of delivery rules, capped rental schedules, state Medicaid DME manuals, and commercial medical policy.
• Hands-on denials and appeals experience. You can read a remit, tell a coding problem from a documentation problem from a contract problem, and write the appeal that wins.
• A habit of writing things down. You build SOPs, criteria matrices, and training material rather than keeping the rules in your head.
• Comfort with data and systems. Strong spreadsheet skills, and ideally some experience pulling your own reporting.
• Comfort with ambiguity and speed. We move quickly, the process often does not exist yet, and you will be the one to build it.

Our Team & Our Tools

You'll be joining the Revenue Cycle Management team, a group of talented innovators who value pragmatism, simplicity, and speed of execution. We collaborate closely and believe the best ideas can come from anywhere.

The tools and systems you'll use include:

• Coding & policy: AAPC Codify or an equivalent encoder, the CMS DMEPOS fee schedule, the Medicare Coverage Database for LCDs and policy articles, and state Medicaid DME manuals.
• Claims systems: our internal order and billing platform, clearinghouse and payor portals.
• Data & reporting: Metabase and Google Sheets.
• Collaboration: Slack and Google Workspace.