Business Development Representative

Your Role as a Business Development Representative:

The SDR team bridges the gap between inbound and outbound-generated marketing qualified leads (MQL’s) and the sales team to turn MQL’s into early-stage sales opportunities. Reporting to the VP of Business Development and SMB sales, the sales development representative acts as trusted advisors to prospective customers to understand their business challenges/pains and provide guidance and potential Appspace solutions to prospects, which leads to a warm hand-off to the sales exec.

To be successful in this role, you are a natural relationship builder, inquisitive, and results-driven.

A Day in the Life of a Business Development Representative:

• Ensure prompt and professional qualification of warm leads and converting them to opportunities for Sales
• Leverage several software platforms including Salesforce, SalesLoft, Chili Piper, and more in a coordinated way with the rest of the team
• Maintain a self-starter attitude while creating outreach strategies for new lead generation
• Research and improve the overall quality of leads by supplementing lead and account data using online research
• Attend product training and develop an understanding of our product and services
• Monitor and attend meetings with prospects while handling the introductions and follow-up
• Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward
• Establish active communication and engagement with prospects to create new leads and sales openings
• Collaborate with sales by bringing innovative lead generation ideas to each weekly meeting

Success Metrics:

• Qualified leads passed to the sales team and accepted
• Opportunity value generated from qualified leads
• Closed won ARR achieved from qualified leads
• Call quality with target buyer personas and buying groups

What You’ll Need:

• 2+ years of relevant business development experience
• Strong proficiency with salesforce.com, GONG.io, Zoominfo, LinkedIn. Experience in outbound communications, both phone and written. Attention to detail and strong work ethic
• Strong team player, but also self-motivated and ability to work independently when needed
• Strong written and verbal communication
• Excellent relationship-building skills and experience
• Demonstrated understanding and application of effective appointment setting strategies and techniques