Business Development Director (Canada Region)

The Business Development (BD) Director will lead the search for new customers and partners across the Canada region. This role requires a results-driven individual with a target-oriented mindset, a passion for measurable outcomes, and a proven track record in the money-movement, money-transfer, or remittance services industry.

The ideal candidate excels at driving new business opportunities while fostering and maintaining strong relationships with existing clients. This individual will play a key role in expanding TerraPay’s presence in Canada, contributing to global growth and market leadership.

How you will create impact:

• Expand TerraPay's Global Footprint:
• Identify and launch new Send Partners and opportunities within TerraPay’s network across Canada.
• Foster strong relationships with strategic partners, including Canada-based banking institutions, fintech platforms, and payment service providers.
• Develop a pipeline of Regional and Local banks.
• Drive Product Excellence:
• Collaborate with cross-functional teams to ensure TerraPay’s offerings remain competitive in the Canadian market.
• Negotiate optimal terms with partners to maximize value in the region.
• Continuously identify opportunities to enhance existing product offerings and introduce innovations tailored to Canada’s market needs.
• Optimize FX Operations:
• Understand foreign exchange dynamics specific to the Canadian market.
• Build a network for efficient FX sourcing and management.
• Partner Management and Performance:
• Hold Send partners accountable for achieving agreed-upon performance metrics.
• Drive continuous improvement initiatives with partners.
• Collaborate with Receive markets globally to deliver targeted volumes from Canada.
• Customer-Centric Approach:
• Build and maintain a deep understanding of the cross-border money movement preferences and needs of banking customers within the Canadian remittance and payments landscape.
• Integrate customer feedback into product development and channel expansion strategies.

Requirements:

Essential qualifications:

• 15+ years in Payments, Fintech, Banking, or Financial Services, with hands-on experience in B2B sales, especially in Money Remittance, PSPs, or financial services. Bonus points if you’ve worked with platforms!
• CRM Savvy: You’re a CRM whiz. If it’s not in your toolkit, it should be!
• Flexibility & Ownership: You’re adaptable, self-motivated, and take full ownership of your tasks.
• Team Spirit: You thrive in a team environment and are open to change but can also handle working independently.
• Market Knowledge: Deep understanding of the Canadian money-transfer and remittance markets, including regulatory frameworks.
• Relationship Builder: You excel at creating and maintaining effective relationships with clients, partners, third parties, and colleagues.
• Detail-Oriented: Your attention to detail is impeccable; nothing gets past you!
• Language Skills: Fluent in English; additional languages are a plus.

Interview rounds & assessments:

• Table for Two: A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay.
• Beyond the Bio: A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics.
• Manager Meetup: A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth.
• Let’s Collab: A cross-functional round that offers insights into other teams and functions and explores how your role aligns with them (only if recommended by the Hiring Manager).
• Hot Seat: A cultural fit round that includes an overview of the company’s core values and long-term plans.