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DATAMARK, Inc. is currently seeking a professional and experienced Bilingual Medical Interpreter to join our team. As a leading provider of business process outsourcing solutions, DATAMARK helps organizations worldwide manage their operations more efficiently and effectively. The Bilingual Medical Interpreter will play a crucial role in facilitating effective communication between patients and healthcare providers in medical settings.
Responsibilities
- Provide verbal interpretation services to facilitate communication between patients and healthcare providers
- Accurately and effectively interpret medical conversations, including patient history, diagnosis, treatment options, and instructions
- Assist with the translation of medical documents and forms
- Maintain a high level of confidentiality and adhere to professional and ethical standards
- Stay up to date on medical terminology and procedures
- Build rapport and establish trust with patients and healthcare professionals
Requirements
- Fluent in both English and Spanish (spoken and written)
- Proficient knowledge of medical terminology and procedures
- Excellent verbal communication skills and the ability to adapt to different dialects and accents
- Strong listening and comprehension skills
- Highly professional and empathetic demeanor
- Strong organizational and multitasking abilities
- Ability to maintain confidentiality and handle sensitive information
- Personal Computer is required
Equipment Requirements for the Position:
- Computer: Intel Core i5 processor (8th generation or newer) or Ryzen 5 (3000 series or higher), minimum 4 cores / 8 threads, 8–16 GB RAM, and 256 GB SSD or larger.
- Connectivity: Mandatory use of a wired Ethernet connection. VPN use is not allowed, and work must be performed only from the approved location.
- Audio: Wired headset with a boom microphone, unidirectional and with noise cancellation. Wireless devices, earbuds, and speaker use are not allowed.
- Camera: 1080p resolution, 30–60 fps, with autofocus (built-in or equivalent external camera, such as Logitech C920).
- Restrictions: It is prohibited to store company information, make recordings, take screenshots, or use built-in translation features.
Benefits
- Health Insurance
- Work From Home
- Performance Bonus
- Paid training
- Flexible schedules
- Internet Stipend
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DATAMARK
View Company ProfileDATAMARK, Inc. (operating via datamark.net) is a leading global Contact Center and Business Process Outsourcing (BPO) enterprise engineered to simplify complex operational challenges for Fortune 500 companies and government agencies. Founded in 1989 and headquartered in El Paso, Texas, the company fundamentally optimizes customer experience and back-office workflows across a massive, highly secure international footprint. Moving far beyond traditional, siloed call centers, DATAMARK natively unifies omnichannel, multilingual customer care, high-volume digital document processing, and advanced business process reengineering (BPR) guided by Lean Six Sigma methodologies. The enterprise operates a highly resilient delivery network with state-of-the-art facilities across the United States, Mexico, and India, supporting over 4,600 trained professionals. Under the hood, their technology core leverages AI-first infrastructures, intelligent automation, and advanced Optical Character Recognition (OCR) to seamlessly process over 289 million managed activities annually. Trusted by industry leaders in healthcare, transportation, banking, and retail, DATAMARK remains a definitive cornerstone of the modern BPO landscape, turning complex administrative bottlenecks into scalable, cost-effective efficiency.
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