Associate Principal, Business Development

Responsibilities

• The primary KPI for this role will be revenue growth (measured in both new logos and growth of existing accounts) alongside client satisfaction scores and team health on managed accounts.

• Identify target accounts to optimize services and communicate TELUS Digital's capabilities to clients.

• Competently articulate product features to implement technology solutions successfully.

• You’ll collaborate with our Solutions Architects and Product teams to craft executive-level proposals, pitches, and SOWs for prospective and existing clients.

• Cultivate and extend existing C-level relationships with current clients.

• You’ll team up with our delivery leadership to respond to opportunities and team-sell through RFP responses or other types of sales cycles.

• Advise TELUS Digital’s internal teams on industry and vendor trends to remain well-positioned to assist our clients.

• You must have the ability to travel up to 25% for client visits, pitches, and conferences.

Competencies

Client & Business Development Experience

• Manager-level or equivalent experience within a management consulting or professional services firm (e.g., Deloitte, Accenture), including responsibility for leading project teams and managing client relationships.

• Sales and business development experience, including preparing RFPs, pitching solutions, and constructing SOWs.

Technical & Digital Acumen

• Demonstrated digital and technical acumen; broad awareness across the technology stack, with deep expertise in commercial and consultative skills.

• Experience serving as the primary client contact on technical implementation projects, partnering with delivery teams to navigate common project challenges (timeline shifts, scope changes, budget concerns, stakeholder management).

• Conversational fluency across the modern digital and data landscape: frontend and mobile, content platforms, data and analytics, cloud, integration, and AI.

• Ability to identify which layer a client's problem sits in, speak credibly to key tradeoffs, and connect technical decisions to business value.

Solutioning & Collaboration

• Ability to frame client problems internally and partner with technical and strategic experts to co-create tailored solutions.

• Skilled at scoping opportunities, building trust with clients, and knowing when to bring in solution architects or technical specialists.

Consultative Mindset & Communication

• Listens closely to underlying client challenges (reducing cost, growing engagement, launching a new platform) and asks the right questions to uncover the real business objective.

• Ability to communicate clearly and succinctly, both verbally and in writing, to build confidence in the proposed approach and influence senior stakeholders.

• Intellectually curious, highly motivated, and quick to develop new capabilities.

Bonus Points

• An engineering or computer science degree/background.

• Master’s Degree in Business Administration.