Arabic Speaking Digital Trust and Safety Analyst

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across the European BPO and technology sectors. We are proud to facilitate career-defining opportunities for global professionals, ensuring seamless transitions into high-impact roles within the heart of Europe.

We are currently seeking a motivated professional for the Arabic Speaking Digital Trust and Safety Analyst position in Bulgaria. This unique role in the social media industry empowers you to protect global online communities, ensuring that platform standards are upheld while gaining valuable experience in one of the most sought-after Arabic-speaking jobs in Europe today.

Key Responsibilities

• Analyze and moderate user-generated content to ensure compliance with social media safety policies and community guidelines.
• Investigate reports of policy violations, including harassment, misinformation, and sensitive digital media.
• Maintain a high level of accuracy and efficiency in content review queues to protect the user experience within the social media ecosystem.
• Collaborate with international teams to identify emerging trends and threats to digital safety.
• Stay updated on regional cultural nuances that impact the interpretation of content in the Arabic-speaking market.
• Utilize internal analytical tools to document findings and provide feedback on content moderation workflows.
• Participate in regular team meetings to discuss platform policy updates and quality performance metrics.

Requirements

• Native or fluent Arabic (spoken and written) is mandatory for this role.
• Professional proficiency in English to communicate within our global office environment.
• Valid EU passport or eligibility to work in Bulgaria.
• A strong interest in the social media industry and digital safety trends.
• Excellent analytical skills and the ability to make objective, sound decisions.
• Previous experience in content moderation or quality assurance is considered an advantage.

Benefits

• Competitive Monthly Salary
• Fully Paid Training
• Comprehensive Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• Career growth opportunities in the expanding Bulgarian tech hub.