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Remote Recruitment
Customer Service 3d ago

Appointment Setter (Remote, South Africa)

Remote Recruitment
South AfricaSouth Africa
Full-time
Not Disclosed
Mid-Level

Job Description

Key Skills Required

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Customer SupportBestseller 🔥
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Lead GenerationCold CallingSales RepresentativeCRM

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Every closed deal starts with one thing: a meeting that actually happened. You make those meetings happen.

Your mission is simple to describe and satisfying to master: turn lists of prospects into confirmed, qualified appointments for the sales team. Long-term role, UK business hours, uncapped respect for people who deliver.

Key Responsibilities

  • Call warm and cold prospect lists to introduce the client's offer
  • Qualify prospects against clear criteria before booking
  • Book confirmed appointments directly into the sales team's calendars
  • Send professional confirmation and reminder messages to reduce no-shows
  • Log every call, outcome and follow-up accurately in the CRM
  • Test and refine openers and scripts with the team
  • Hit daily activity targets and weekly booking goals

What You Will Be Doing Day-to-Day

Your day is structured around call blocks: focused sessions on the dialler with breaks to log outcomes and line up the next list. Between blocks you will confirm upcoming appointments, chase reschedules, and keep the CRM spotless so the sales team always knows what is coming.

You will review your numbers daily - dials, conversations, bookings - and work with the team to sharpen what you say and when you say it. Every week you will know exactly what you delivered, and so will the client.

This suits a South African professional with energy, rhythm and a thick skin - someone who sounds like a human, not a script, and who quietly loves the scoreboard. Experience helps, but consistency wins.

Requirements

  • 1+ years' experience in appointment setting, telesales or outbound calling
  • Clear, confident spoken English with a warm professional phone manner
  • Proven reliability: stable fibre internet, backup power for load shedding, and a quiet home office
  • Comfortable with tech tools: CRMs (HubSpot or similar), diallers, calendars and Google Workspace or Microsoft 365
  • Resilient, target-driven and consistent - daily activity does not scare you
  • Organised record-keeper who never lets a follow-up slip

Benefits

Full-time remote position working for a UK-based employer. Competitive salary paid in ZAR. Long-term stable role. Supportive team environment. Direct access to founder-led business.

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Remote Recruitment

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Remote Recruitment is an enterprise-grade global talent acquisition and Employer of Record (EOR) platform engineered to orchestrate massive-scale remote workforce deployment for UK and Irish businesses. Operating as a borderless digital HR ecosystem, the company eliminates the operational friction of traditional cross-border hiring by seamlessly connecting European enterprises with highly vetted, AI-literate independent contractors from South Africa. Moving beyond rigid domestic staffing models, Remote Recruitment dynamically integrates skilled professionals across IT, sales, and marketing while natively handling all complex legal compliance, international payroll, and contract administration. Under the hood, their sophisticated vetting and deployment architecture ensures organizations bypass heavy domestic tax burdens and operational overheads, delivering elite offshore talent backed by an industry-leading 12-month replacement guarantee. What sets Remote Recruitment apart is its uncompromising dedication to frictionless operational scaling; by bridging the gap between South Africa's highly educated talent pool and the demanding execution requirements of UK enterprises, the platform empowers business leaders to radically accelerate their digital capabilities and optimize workforce expenditures without the bureaucratic complexities of international expansion.

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Appointment Setter (Remote, South Africa) at Remote Recruitment