Accounts Receivable Specialist
Job Description
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Core Responsibilities:
- Collections & Aging Management: Manage and maintain aged accounts receivable across wholesale retail accounts, ensuring timely collection efforts and resolution of delinquent balances.
- Proactive Follow-Up: Monitor aging reports and proactively follow up on upcoming and past-due invoices through phone calls, emails, and written correspondence while maintaining accurate documentation of all account activity, customer communication, and collection efforts.
- Dispute Resolution: Investigate, resolve, and reconcile account discrepancies, invoice disputes, deductions, short payments, and unapplied cash in a timely and professional manner.
- Payment Processing: Process, apply, and reconcile customer payments and credit memos accurately within Dynamics and Acumatica ERP systems.
- Credit Risk Monitoring: Monitor customer credit risk, review payment trends, assist with payment term requests, and support credit reviews for new and existing retail accounts.
- Sales Partnership: Partner with sales personnel to manage customer accounts, review credit limits, enforce credit holds on delinquent accounts, and balance collections priorities with customer relationship management.
- Account Reconciliation: Perform account reconciliations and support retail partners with statement reviews, payment research, and dispute resolution.
- Risk Escalation: Identify delinquent or high-risk accounts and recommend payment arrangements, escalations, third-party collections, or legal action when necessary.
- Reporting: Maintain accurate account records and prepare reporting related to AR aging, account status, collections activity, and critical account updates.
- Leadership Engagement: Participate in weekly meetings with the CFO and Financial Controller to provide updates on critical accounts, collection risks, and overall AR performance.
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Headquarters
View Company ProfileHeadquarters (HQ) is a premier, enterprise-grade financial operations and multi-entity cash management platform engineered to orchestrate massive-scale capital-intelligence ecosystems and frictionless corporate banking workflows. Operating as the essential "financial infrastructure layer" for modern web3, tech-forward, and digital-native businesses, the platform eliminates the complex operational friction of traditional, legacy treasury models—which frequently suffer from fragmented multi-bank silos, manual fiat-to-crypto accounting bottlenecks, and high-risk reconciliation pipelines—by seamlessly deploying advanced programmatic liquidity controls, real-time capital telemetry, and unified dashboard tracking. Moving beyond rigid legacy treasury aggregator paradigms, Headquarters empowers fast-growing startups, international web3 protocol teams, and large digital enterprises to dynamically synchronize their cross-border payments, payroll rails, and real-time expense reporting with elite, scalable, and audit-ready precision. Under the hood, their sophisticated proprietary operational infrastructure—bolstered by automated ledger entry resolution, secure multi-region bank integration, and deep domain expertise in financial compliance—natively manages multi-currency cash flows, automated invoice processing, and institutional financial reporting, providing the necessary operational foundation to support the modern, high-velocity digital economy. What sets Headquarters apart is its uncompromising dedication to complete lifecycle financial automation; by bridging the gap between performance-intensive, highly technical bookkeeping demands and accessible, high-velocity API-driven executive interfaces, the firm enables global commercial organizations to radically accelerate their corporate financial planning velocity, eliminate systemic reporting bottlenecks, and build an unassailable foundation for continuous commercial growth and asset protection in the modern, AI-transformed global financial landscape.
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