Accountant

About the Role

We're looking for an experienced Accountant to join our Finance team. This is a great fit for an accounting professional who has moved beyond entry-level bookkeeping and is ready to own a broad range of general ledger, reconciliation, and financial reporting responsibilities. You'll bring hands-on expertise across the accounting cycle including general ledger, accounts receivable, payroll and commissions support, and month-end close and feel comfortable working independently while partnering closely with the broader Finance team.

In this role, you will own key components of the monthly close process, manage and analyze general ledger activity, oversee accounts receivable and billing operations for our global member base, and support accurate and timely payroll and commission payments. You'll work autonomously on core accounting functions while collaborating with the Finance team on reconciliations, audits, and process improvement initiatives.

What You'll Do

General Ledger & Month-End Close

• Prepare and post journal entries, including accruals, prepaids, and reclassifications, ensuring accuracy and compliance with GAAP
• Own assigned general ledger accounts, performing monthly reconciliations and resolving variances
• Support month-end and year-end close processes, including preparation of supporting schedules and close checklists
• Assist in preparing financial statements and management reporting packages
• Analyze account balances and trends, identifying and investigating unusual variances

Accounts Receivable & Billing

• Oversee AR payment processing and cash application across multiple channels, including checks, wires, ACH, Stripe, and CRM-based payments
• Manage invoice cycles, ensuring accuracy and compliance with contract terms, credit policies, and revenue recognition standards
• Review and approve credit memos, billing adjustments, and invoice corrections
• Monitor AR aging, drive collections efforts, and escalate high-risk accounts as needed
• Serve as an escalation point for complex billing inquiries and customer disputes

Payroll & Commissions Support

• Support processing of bi-weekly or semi-monthly payroll, ensuring accurate and timely payment to employees
• Assist with calculating and processing sales commissions in accordance with plan documents and approvals
• Reconcile payroll and commission expense accounts to the general ledger each pay period and month-end
• Respond to employee inquiries regarding payroll, deductions, and commission payments
• Support payroll tax filings, garnishments, and benefits deductions in coordination with HR and payroll providers
• Maintain accurate, well-organized payroll and commission records in compliance with company policy and applicable regulations
• Partner with HR and Sales Operations to ensure accurate commission plan administration and payroll data integrity

Reconciliations & Financial Reporting

• Perform daily cash and bank reconciliations, ensuring timely identification and resolution of discrepancies
• Reconcile AR and payment subledgers (Stripe, CRM) to the general ledger on a monthly basis
• Prepare AR aging analysis and related reporting for management review
• Support internal and external audits by preparing schedules, documentation, and account detail
• Maintain accurate, audit-ready supporting documentation for all journal entries and reconciliations

Process Improvement & Cross-Functional Support

• Identify and implement process improvements to increase efficiency and accuracy across accounting operations
• Partner with Sales, Customer Success, HR, and other departments to resolve billing, payroll, and commission-related issues
• Support the Digital Office initiative by transitioning physical documentation and processes into digital systems
• Provide guidance and support to accounting support staff as needed
• Provide backup coverage for other accounting team members during peak periods or absences

What You'll Bring

Required Experience & Skills

• 4–7 years of progressive accounting experience, including exposure to general ledger accounting, reconciliations, and month-end close
• Solid working knowledge of GAAP and the full accounting cycle
• Proven experience managing accounts receivable, invoicing, and payment processing functions
• Experience supporting payroll processing and/or sales commission calculations is strongly preferred
• Demonstrated ability to prepare and analyze journal entries, account reconciliations, and financial reports
• Experience supporting audits and preparing audit-ready documentation

Technical Proficiency

• Advanced Microsoft Excel skills (VLOOKUP/XLOOKUP, pivot tables, formulas, data analysis)
• Experience with ERP/accounting software such as QuickBooks, Sage, NetSuite, or comparable systems
• Experience with payroll platforms (ADP, Paylocity, or similar) is a plus
• Experience with CRM platforms (Salesforce or similar) and payment processing platforms (Stripe, PayPal, or merchant services portals)
• Comfortable learning new systems and adapting to evolving technology
• Ability to build reports and extract data to support analysis and decision-making

Communication & Interpersonal Skills

• Excellent written and verbal communication skills, with the ability to interact professionally with customers, employees, vendors, and stakeholders at all levels
• Strong track record of handling sensitive financial and payroll conversations with discretion, tact, and professionalism
• Clear, polished business communication with strong attention to detail

Work Style & Competencies

• Exceptional attention to detail and a commitment to accuracy
• Highly organized, with strong time-management skills and the ability to prioritize competing deadlines
• Self-starter capable of working independently while knowing when to escalate
• Reliable, dependable, and accountable to commitments
• Collaborative team player who contributes to a positive, supportive environment
• Adaptable and resilient in a fast-paced, evolving environment
• Sound judgment and discretion when handling confidential financial and payroll information
• Solution-oriented mindset with a commitment to continuous learning

Education & Certifications

• Bachelor's degree in Accounting, Finance, or a related field required
• CPA or active CPA candidacy a plus, but not required
• Additional certifications in accounting, payroll, or credit management are a plus