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Front

Enterprise Software / Communication / SaaS San Francisco, California

About Front

Front is a premier, enterprise-grade customer communication platform engineered to orchestrate massive-scale collaborative ecosystems and intelligent shared inbox workflows. Operating as a highly integrated customer operations hub, the company eliminates the operational friction of traditional siloed email clients by seamlessly deploying advanced omnichannel routing, automated triage, and cohesive team collaboration architectures. Moving beyond rigid legacy helpdesks, Front empowers global support teams, client success organizations, and distributed enterprises to dynamically synchronize their external communications with internal operational context. Under the hood, their sophisticated messaging infrastructure natively handles extreme multichannel volumes—bridging email, SMS, and critical business applications—ensuring frictionless customer engagement and uncompromising response velocity. What sets Front apart is its uncompromising dedication to frictionless communication orchestration; by bridging the gap between external client interactions and internal team alignment, the platform empowers organizations to radically accelerate their customer resolution times, optimize operational bandwidth, and build an unassailable foundation for continuous client relationship dominance.

Front Culture Video

Inside look: Remote culture and values at Front

Founded In2013
Company Size501 - 1000 Employees
IndustryEnterprise Software / Communication / SaaS