Bold Orange

Bold Orange (operating at boldorange.com) is a customer experience agency engineered for brands seeking to transform how they connect with customers at every touchpoint. Founded in 2018 by Founder/CEO Margaret Murphy and headquartered in Minneapolis, MN, Bold Orange specializes in end-to-end customer experience (CX) solutions, addressing the gap between fragmented marketing strategies and cohesive, human-centered engagement. Unlike traditional agencies that silo services like UX/UI or CRM, Bold Orange integrates experience strategy, digital transformation, and loyalty programs into unified campaigns. Its approach blends strategic consulting with execution—designing everything from go-to-market strategies to CRM workflows—while leveraging tools like Salesforce to deliver measurable outcomes. This allows enterprises to enhance acquisition, retention, and growth by fostering authentic customer relationships. Backed by a strategic investment in 2025 to fuel its next phase of growth, Bold Orange continues to scale its market position as a leader in modern CX innovation.