Technical Product Owner
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Job Description
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The Technical Product Owner at Bold Orange leads client engagements, drives delivery outcomes, and ensures the intersection of product intent and technical execution. This role goes beyond requirements gathering—it requires leadership, decision-making, quick tradeoff evaluations, and accountability for ensuring teams are building the right solutions in the right way.
The Technical Product Owner will lead and document requirement discovery, guide backlog strategy, and serve as the connective force between client goals, product direction, and engineering execution. You will collaborate closely with cross-functional teams to deliver high-quality marketing technology solutions that meet and exceed client expectations.
You will be responsible for managing and prioritizing the technology solution backlog, translating client needs into actionable epics, features, and user stories, and partnering with technology partners and engineering teams to ensure clarity, feasibility, and delivery readiness.
The ideal candidate is a client-facing, agile-minded leader who is comfortable guiding decisions, navigating ambiguity, and taking ownership of delivery outcomes.
Client-facing
- Act as a primary point of technical contact for clients, understanding their business needs, and ensuring marketing technology solutions align with their goals.
- Conduct regular client meetings to gather feedback, communicate progress, and address any concerns.
Agile Requirement Gathering
- Partner with technical delivery lead, data solution architect, and data analysts to understand data models, create data visualizations, and reports.
- Collaborate with stakeholders to define epics, features, and user stories that reflect client and user requirements aligned with a client’s technology solution roadmap.
- Prioritize and maintain the technology solution backlog based on business value, technical dependencies, and client feedback.
- Conduct thorough requirements analysis to ensure a deep understanding of client needs.
Author Technical Documentation
- Create and maintain technical documentation, including user stories, acceptance criteria, and other relevant artifacts.
Agile Expertise
- Facilitate Agile ceremonies, including sprint planning, daily stand-ups, sprint demo reviews, and retrospectives, both internally and externally.
- Influence cross-functional teams with agile processes.
- Pivot quickly in response to changing priorities, new information, or delivery challenges, maintaining clarity, momentum, and alignment across stakeholders and the delivery team.
Ownership and Accountability
- Take accountability for delivery readiness, clarity, and alignment within the team.
- Ensure the team is working toward clearly defined outcomes, not just completing tasks.
- Anticipate risks, dependencies, and gaps before they impact delivery.
- Serve as a leader within the team, guiding priorities, decisions, and communication.
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Bold Orange
View Company ProfileBold Orange (operating at boldorange.com) is a customer experience agency engineered for brands seeking to transform how they connect with customers at every touchpoint. Founded in 2018 by Founder/CEO Margaret Murphy and headquartered in Minneapolis, MN, Bold Orange specializes in end-to-end customer experience (CX) solutions, addressing the gap between fragmented marketing strategies and cohesive, human-centered engagement. Unlike traditional agencies that silo services like UX/UI or CRM, Bold Orange integrates experience strategy, digital transformation, and loyalty programs into unified campaigns. Its approach blends strategic consulting with execution—designing everything from go-to-market strategies to CRM workflows—while leveraging tools like Salesforce to deliver measurable outcomes. This allows enterprises to enhance acquisition, retention, and growth by fostering authentic customer relationships. Backed by a strategic investment in 2025 to fuel its next phase of growth, Bold Orange continues to scale its market position as a leader in modern CX innovation.
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