Virtual Assistant with Property Management Expertise

We Clone You is a leading virtual assistant company specializing in providing virtual assistance to empower businesses with world-class support. We are seeking a motivated Virtual Assistant with expertise in property management to join our client’s team and elevate their operations.

In this role, you will handle various responsibilities, including:

• Communicate professionally with residents, vendors, property owners, and internal team members;
• Respond to resident questions, concerns, and service requests;
• Coordinate maintenance requests, vendor schedules, and property access;
• Follow up on open maintenance requests and ensure timely issue resolution;
• Create and update work orders, tasks, notes, and property records;
• Support Property Managers with daily portfolio administration;
• Assist with move-in and move-out processes;
• Support leasing activities, including applicant documentation and administrative follow-up;
• Review property-related documentation for completeness and accuracy;
• Assist with property inspections and related follow-up;
• Monitor outstanding tasks and proactively address incomplete items;
• Maintain organized and accurate property records;
• Follow company processes and standard operating procedures;
• Escalate critical resident, maintenance, property, or owner issues as needed;
• Provide additional operational and administrative support as the company grows.

Requirements

• Property management or real estate experience;
• Excellent spoken and written English;
• Professional email etiquette and phone communication skills;
• Clear and accurate information communication;
• Strong organizational skills and attention to detail;
• Ability to manage multiple tasks, priorities, and deadlines simultaneously;
• Comfortable interacting with residents, vendors, clients, and team members;
• Ability to handle difficult conversations calmly and professionally;
• Strong problem-solving skills and sound judgment;
• Willingness to follow established processes and procedures;
• Ability to work independently in a remote environment;
• Technologically adept and quick learner for new software;
• Interest in building a long-term career with a growing company.

Benefits

• Remote work from home;
• Hourly payment structure (40-hour workweek);
• Starting salary range of $6 - $15 per hour, with performance-based raises;
• A values-driven workplace;
• Professional development opportunities;
• Supportive team environment that values input and achievements;
• Referral bonus: $50 for successful candidate referrals hired by clients.