VIP Account Manager (Mexico)

Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for Account Management and thrive in a fast-paced environment, this could be the right opportunity for you.

Who We Are

Founded in 2010, Novibet is an established GameTech company operating in Europe, the Americas, and ROW countries (Greece, Brazil, Ireland, Finland, Mexico, Chile, Cyprus, and New Zealand), with hubs in Greece, Malta, Brazil, and Mexico and 1500+ employees across all countries of operation. We are committed to staying at the forefront of technological advancements, continually pushing boundaries and delivering seamless entertainment and online gaming experiences to our rapidly expanding customer base.

What We Are Looking For

As a VIP Account Manager at Novibet, you will be responsible for managing key accounts, maintaining long-term relationships, and maximizing sales opportunities within them.

What You Will Work On

• Manage a portfolio of VIP Key Account Customers
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Provide assistance to high-end, high-value players and attend to hospitality events
• Work closely with internal teams to serve high-value customers and provide a VIP customer experience
• Prepare regular reports of progress and forecasts to internal stakeholders using key account metrics

What You Bring

• Diploma/Degree in Sales, Marketing, Business Administration, or a related field will be considered as a plus
• Proven experience as a VIP Account Manager in the iGaming industry
• Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels
• Excellent knowledge of Microsoft Office
• Understanding of CRM tools
• Ability in problem-solving and negotiation
• Fluency in English

What We Offer

• Competitive Compensation: Attractive salary and bonus scheme
• Top-Notch Equipment: All the tools you need for your role
• Career Growth: Focused career development, performance management, and training opportunities
• Inclusive Environment: A welcoming, international, and multicultural team
• Engaging Activities: Exciting events, sports, and team-building activities