Technical Writer

About the Role

CTG is seeking a Technical Writer to develop clear, accurate, and user-focused documentation for mission-critical systems and applications. This role is ideal for a detail-oriented communicator who can translate complex technical concepts into accessible content for both technical and non-technical audiences in secure and regulated environments.

You Will Get To

• Develop and maintain user manuals, guides, online help content, and process documentation.
• Collaborate with engineers, product teams, and subject matter experts to translate technical concepts into clear, user-friendly documentation.
• Create technical specifications, training materials, reports, and presentation content.
• Manage documentation projects end-to-end, including planning, writing, editing, and publication.
• Review and edit content for clarity, consistency, accuracy, and adherence to style guidelines.
• Update and maintain documentation based on system changes, user feedback, and release cycles.
• Support usability testing efforts to ensure documentation meets end-user needs.
• Communicate updates, findings, and project status to stakeholders and business users.

Who You Are

• A strong communicator who can simplify complex technical concepts into clear, structured documentation.
• Highly organized with the ability to manage multiple documentation projects simultaneously.
• Detail-oriented with strong editing, proofreading, and quality assurance skills.
• Comfortable working in fast-paced, cross-functional environments with engineers and stakeholders.
• Able to operate independently while maintaining alignment with team goals and deadlines.

Qualifications

• A Bachelor’s degree in English, Communications, Technical Writing, Computer Science, Information Systems, or a related field (or equivalent experience).
• 5+ years of professional experience in technical writing, documentation development, or content management in a technical environment.
• Proficiency with Microsoft Office Suite including Word, PowerPoint, Excel, and Visio.
• Experience developing documentation for software systems, processes, or enterprise applications.
• Strong writing, editing, proofreading, and documentation structuring skills.
• Ability to manage documentation lifecycles from draft through publication.

Nice to Have

• Basic understanding of graphic design and multimedia tools.
• Experience working in government or government contractor environments.
• Familiarity with documentation tools such as Confluence, SharePoint, or similar platforms.
• Experience working with classified or sensitive information environments.
• Understanding of software development lifecycles (SDLC) or Agile environments.
• Experience creating diagrams, process flows, or technical illustrations.