Technical Project Manager

The team

The Core Infrastructure Team at Kraken is dedicated to create and manage a robust, secure, and automated infrastructure that is both scalable and cost-effective. This infrastructure will ensure low-latency, high-throughput, and resilience, enabling Kraken to efficiently deliver software and platform solutions to our stakeholders and clients.

As a Technical Project Manager, you will support cross-functional engineering teams in the successful planning, execution, and delivery of mission-critical projects. You’ll work across stakeholders in Engineering, Product, IT, Compliance and Security, ensuring alignment, visibility, and scalability of our critical projects.

This role demands a balance of strategic systems thinking and meticulous attention to detail. You'll work on initiatives spanning infrastructure, orchestration, compliance, security, databases and internal tooling, using a mix of Agile and waterfall approaches where appropriate.

The team embraces hyper-transparency, fostering an environment of open dialogue, candid discussions and constructive feedback, staying adaptable in the ever-evolving crypto industry.

This role is fully remote. We consider candidates in EU and EST US/LATAM timezones.

The opportunity

• Project Management & Execution

  • Drive end-to-end execution of complex, cross-functional technical projects within the engineering, security, compliance, facility and datacenters operations.

  • Build and manage project plans, roadmaps, dashboards, and release timelines.

  • Coordinate cross-functional teams around strategic priorities and outcomes.

  • Identify dependencies, manage risks, and unblock teams through creative problem-solving.

  • Facilitate meetings, retrospectives, planning sessions and lead planning for big initiatives, coordination with stakeholders.

  • Track KPIs and project health via metrics and dashboards, iterating on reporting for clarity and impact.

  • Manage intake workflows (feature requests, support channels, KTLO) and ensure requests are dealt with efficiently and in a timely manner.

• Cross-Team Collaboration & Communication

  • Partner with Engineering Managers, Engineering Leads, and Product Managers to align on requirements, timelines, and project planning.

  • Communicate effectively across technical and non-technical audiences—including executives—with clear summaries and actionable insights.

  • Work closely with external vendors when required, ensuring compliance and technical standards.

• Process Improvement & Tooling

  • Improve internal workflows through enhanced Atlassian workflows, AI, automation, self-service and consistent reporting mechanisms.

  • Drive continuous improvement by identifying inefficiencies and recommending scalable process changes.

  • Cultivate a high-performing team environment by sharing project management best practices across teams.

What you bring

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or similar.

• 1+ year experience working as an Engineering Manager, Technical Project Manager, or similar Software Engineer role.

• Strong technical acumen, ideally with experience in engineering, infrastructure, security, developer experience, networking in fintech environments.

• A data-driven mindset, measuring the effectiveness of our processes and systems to make informed decisions.

• Demonstrated ability to leverage AI technologies to rapidly generate scripts and automate workflows, enabling the efficient development and scaling of internal tools

• Experienced with Atlassian Suite of products (Jira, Confluence, Jira Product Discovery), Slack workflows, and other PM tools.

• Proficient in Agile and waterfall methodologies with the judgment to apply context-dependent approaches.

• Excellent communicator, with the ability to synthesize complex ideas into clear project plans and status updates.

• Self-starter with a track record of independently driving initiatives to completion.

• Curious, adaptable, and eager to experiment and iterate.

• Comfortable navigating ambiguity and rapidly shifting priorities in a dynamic industry.

• Strong sense of discretion and data sensitivity, particularly within security and compliance domains.

Nice to haves

• Prior experience in cryptocurrency or fintech.