Systems Engineer

About Centorrino Technologies: Centorrino Technologies (CT) is a premier, internationally recognized IT managed services pioneer, cloud infrastructure innovator, and digital workplace leader on an absolute mission to redefine the customer technology experience across Australia. Built upon an uncompromised commitment to engineering excellence, operational integrity, and an award-winning employee culture, CT has been celebrated as a Great Place to Work in 2025 and ranked among the Best Places to Work Medium Size in Australia for 2024 with a spectacular employee Net Promoter Score (eNPS) of 68. The organization unifies modern network automation, high-availability data infrastructure, and round-the-clock structural triage under a highly collaborative, inclusive environment. CT provides high-agency systems builders with the ultimate technical canvas to optimize distributed infrastructure, break traditional operational boundaries, and deliver resilient digital outcomes confidently.

Position Overview

We are seeking a highly analytical, systems-minded Systems Engineer - Western Australia to join our core global Product division in a full-time remote hybrid capacity within Western Australia, Australia. In this high-leverage infrastructure seat, you will act as the primary technical anchor claiming individual accountability over level 3 escalation support, system availability, and preventative troubleshooting across our extensive Managed Services enterprise customer portfolio. Moving entirely past passive status tracking or simple password resets, you will command multi-tenant server configurations, trace abstract failure modes down to root cause under pressure, and translate ambiguous client business requests into high-performance technical frameworks. This position demands a proactive engineer who thrives in fast-paced environments, maintains absolute documentation hygiene, handles technical friction with calm articulation, and collaborates peer-to-peer to mentor junior engineers on the team.

Key Responsibilities

• Level 3 Managed Services Support: Provide elite, top-tier technical escalation support for enterprise customers, focusing relentlessly on stabilizing, optimization, and refining physical and virtual server performance.
• Infrastructure Troubleshooting Triage: Isolate, diagnose, and eliminate systemic server faults, network connection drops, and compute infrastructure blocks to minimize customer-facing service downtime.
• Proactive Problem Management: Audit client infrastructure environments systematically to identify underlying performance degradation trends, raising proactive engineering adjustments before anomalies impact operations.
• Linux and Database Server Administration: Configure, maintain, and secure robust bare-metal and virtualized environments, utilizing specialized systems tracking natively across Linux SUSE kernels and managing data architectures via SQL registries.
• Hypervisor Environment Control: Administer, provision, and load-balance distributed enterprise hypervisor engines, checking absolute resource allocations across multi-tenant virtualization clusters.
• High-Touch Stakeholder Communication: Liaise with internal cross-functional pods and external enterprise stakeholders, translating dense engineering telemetry into plain-language business solutions and preventative metrics.
• Technical Asset Documentation Governance: Design, author, and update immaculate environmental topology sheets, disaster recovery runbooks, and server mapping files to protect team operational continuity.
• On-Call Roster Collaboration: Participate actively within our paid corporate on-call rotation schedules and support necessary paid overtime windows to protect continuous global service reliability.
• Junior Developer Mentorship: Act as an engineering mentor across the department, guiding junior technical contributors through complex pull requests, script troubleshooting, and systems architecture parameters to foster team growth.

Required Skills & Qualifications

• Proven professional history running advanced systems engineering, infrastructure administration, Level 3 technical support tracking, or DevOps-aligned network operations.
• Demonstrated commercial experience managing, configuring, and optimizing enterprise server roles and distributed hypervisor architectures.
• Strong working knowledge of relational data engines, highlighting a distinct operational history executing basic database adjustments or server maintenance natively within SQL or Microsoft SQL environments.
• Outstanding verbal and written communication mechanics, demonstrating the capacity to remain articulate, calm, and highly analytical when debugging mission-critical technical issues under pressure.
• Outstanding problem-solving logic paired with structural familiarity navigating enterprise corporate ticketing platforms, asset registries, and continuous documentation systems.
• Statutory Compliance Screening: Possession of, or full readiness to successfully secure, a valid regional Working with Children Check (WWCC) and a clean national Police Background Check.
• Location Context: Parameters open exclusively to qualified systems engineers base-stationed permanently within Western Australia, Australia to operate under a flexible remote hybrid framework containing team anchor days.

Preferred Strategic Indicators (Nice to Have)

• Possession of accredited, recognized industry technical marks, such as formal Microsoft Certifications, Cisco network designations, or validated Linux SUSE system administrator credentials.
• Outstanding, production-tested web research capabilities—possessing some of the best advanced Google-fu search methodologies in town to quickly isolate undocumented software bugs.
• Prior background deploying managed services architectures, unified communications nodes, or private cloud storage configurations for regulated enterprise clients or tech scale-ups.
• An outcome-driven, self-managed personal mindset that treats both massive scary infrastructure overhauls and tiny boring configuration tickets with equal dedication and craftsmanship.

What We Offer

• The exceptional professional canvas to directly direct, shape, and deploy the Level 3 engineering frameworks and server platforms protecting operational uptime for leading brands across Australia.
• Highly competitive, capability-benchmarked baseline salary packages supplemented by structured, paid on-call roster incentives and paid overtime allocations.
• Profound work-from-home remote hybrid parameters offering superior workspace flexibility, dedicated team collaboration anchor days, and zero physical commuting friction.
• Access to extensive, company-funded professional training pathways and continuous technical development tracks tied directly to your career planning.
• The ultimate developer baseline layout: choose your own **preferred enterprise IT hardware configuration** to maximize execution speed, paired with exclusive access to cost-price technology purchases for personal home needs.
• Immediate enrollment into complete corporate corporate discount matrix networks to maximize your personal financial savings.
• Immersion into an ultra-engaging, inclusive, and multi-award-winning corporate community that hosts regular team celebration events to connect outside of the production timeline.