System Administrator (IT & Security Operations)

Join Zeely as a System Administrator (IT & Security Operations) and build a managed, automated, and audit-ready corporate IT function from scratch.

You will be the first person in this role: no legacy processes, the opportunity to build everything according to your vision. You will collaborate closely with DevOps and Security teams and contribute to preparing the company for SOC 2 and ISO 27001 certifications.

About Us:

Zeely is an AI-powered platform for creating, launching, and scaling paid advertising. We’ve made the best AI solutions and marketing tools accessible to small and medium-sized businesses—tools previously only available to large brands with expensive marketing teams.

Our next big step is B2B solutions for large marketing teams and enterprise clients: workflows, creative analytics, and full control over campaigns for entire teams.

Key Facts:

• 4 years in the market — a stable, profitable company with international investors;
• 6× growth over the last year;
• 2,000,000+ businesses already use Zeely;
• #1 in its category in the US market;
• 200+ specialists in the team;
• Markets: USA + worldwide.

What You Will Do:

• Build a complete identity lifecycle: onboarding and offboarding by role-based profiles, handling access requests to 30+ systems, maintaining an access matrix, and conducting quarterly access reviews;
• Manage MFA/SSO coverage, configure access control via groups instead of individual grants, and remove orphaned accounts;
• Oversee endpoint management: equipment inventory, MDM and EDR deployment, patch management, browser extension control, and unauthorized software;
• Manage VPN users: issuance, revocation, key rotation, session audits, and inactive accounts;
• Maintain a vendor and provider registry (contracts, billing, DPA, sub-processors), track limits and deadlines for contract renewals, and prepare a monthly spend report;
• Gather evidence for audits, maintain a policy registry, and organize security awareness training and phishing simulations with the Security Officer;
• Serve as the first line (L1) in security incidents on workstations: gather facts, isolate devices, and document timelines.

Requirements:

• 4+ years of experience as a System Administrator / IT Administrator / IT Ops in a product IT company with a distributed team of 30–40 people;
• Proficient administration of Google Workspace: users, groups, OUs, security policies, enforced MFA, audit logs;
• Practical experience with onboarding/offboarding and access management following the principle of least privilege;
• Experience administering SaaS services: Slack, Jira/Confluence, GitHub, Notion, Figma, password managers (NordPass, 1Password, Bitwarden);
• Experience with MDM for macOS, Linux, and Windows, including updates and security patches;
• Experience deploying and administering antivirus/EDR solutions;
• Experience managing VPN users;
• Understanding of basic information security principles: MFA, separation of duties, risks of shared and orphaned accounts;
• Systematic approach to documentation and registry maintenance;
• Daily use of AI assistants (Claude, ChatGPT, Gemini) for scripting, documentation, and checklists, and understanding the risks of shadow AI;
• English proficiency at B1 level;
• Willingness to respond to L1 security incidents outside working hours (additional compensation).

Nice-to-Have:

• Participation in SOC 2, ISO 27001, or other external audit preparation, experience with compliance platforms;
• Configuration of SSO/SAML and SCIM provisioning;
• Experience with Jamf, Kandji, Mosyle, or Microsoft Intune;
• Experience with CrowdStrike, SentinelOne, or Microsoft Defender for Endpoint;
• Automation with scripts: Bash, Python, PowerShell, Google Apps Script, GAM;
• Experience with vendor management and understanding of AWS and GCP billing;
• Jira Service Management or another ticketing system for access requests;
• Certifications: CompTIA Security+, Google Workspace Administrator, Jamf Certified, Microsoft Intune.

Why Join Us:

• Opportunity to build corporate IT and security operations from scratch according to your vision;
• Participation in SOC 2 / ISO 27001 preparation — a rare and valuable experience in the market;
• Clear growth path to IT & Security Operations Lead;
• Work with modern technologies and contribute to the creation of AI tools;
• Strong team of top performers who motivate each other to grow;
• Remote-first format with offices in Warsaw and Kyiv;
• Regular performance reviews to ensure transparent and rewarded growth.

Selection Process:

Intro call → Technical interview → Final interview → Offer.