Supply Lead

What you'll do

• Build a portfolio of partner businesses — whose staff capture the work they already do on shift — across the environments buyers want: event venues, retail back-of-house, construction, agriculture, hotels, warehousing. Each is won in a real conversation

• Grow the contributor base alongside it and open new geographies, keeping supply owned and multi-channel so no single partner or geography is a dependency.

• Own the geo rate card — what an approved unit costs by market and project type — so engagements are priced and staffed against something defensible

• Own capacity forecasting — whether we can deliver a given volume in a given environment in a given number of weeks — which a Program Lead commits against.

• Own contributor experience and retention: onboarding, payments landing on time, support, and why people stop.

• Partner with the platform team on the tooling that makes supply self-serve

A typical day

There is no standard one, but a real day might run like this: you start on the partner businesses already live — chasing the ones gone quiet, calling the two that signed last month and have not filmed. Contributor payments in one market did not land, so you find where it stopped and clear it. A Program Lead needs to know whether we can cover four weeks of warehouse capture in a new country, and you give them a number you would stand behind. Then a first conversation with a food manufacturer about putting their team on shift and collecting data.

What we're looking for

• Early-stage marketplace operating experience — required. You have got one side of a flywheel turning from a standing start, in a new territory or a new vertical — recruitment, pricing, retention and economics. Every new market here is that problem again

• AI-native — required. You spend more time with agents than with people, you automate a process before you staff it, and your answer to more volume is a better system rather than more headcount

• You have operated, not only advised. Former founders, high growth early stage startup hires, consulting, or business operations background is a strong plus and exactly the rigour we want

• You close business yourself: partner businesses are won in conversation

• Numerate — you build the model, find where the cost per unit breaks, and argue for the change

• Credible with a company owner and with a shift supervisor alike

• Bonus: exposure to AI labs or training data pipelines