Supply Chain & Procurement Manager

The Supply Chain & Procurement Manager is responsible for establishing and controlling the flow of materials, components, and finished devices across Sunrise’s manufacturing operations and Dreem Health’s clinic operations. This includes procurement and supplier management for raw materials and components used in manufacturing medical devices at the Belgium production site; production/supply planning to align manufacturing output with demand; inventory planning and stock-cost optimization for HST and PAP devices and accessories; logistics and shipping-cost management for customer orders sold internationally across the EU, UK, US, and Australia; and management of third-party logistics (3PL) providers in the US.

The role requires close coordination with Manufacturing, Quality/Regulatory, Finance, and Dreem Health’s clinical operations team to align material and device availability, cost, and compliance as the business scales across markets.

Duties & Responsibilities

Inventory Planning & Stock Optimization

• Manage raw materials, components, and finished devices for Sunrise manufacturing and HST devices, PAP machines, and accessories at the clinic.
• Set and continuously tune safety stock levels per SKU/region to meet in-stock targets for clinic and commercial operations while minimizing carrying and storage costs.
• Select and implement inventory management tooling (WMS/inventory module) and reporting cadence for real-time visibility into stock position and stock cost.
• Define and own inventory KPIs.

Manufacturing & Supply Coordination

• Build and maintain the master production/supply plan with the manufacturing team for Sunrise medical devices.
• Flag and escalate supply risk (single points of failure, lead-time slippage, component shortages) and maintain a dual-sourcing or contingency plan for critical components.
• Coordinate kitting, fulfillment, and return management for HST device, PAP machine, and accessories shipments.

Logistics & Shipping Cost Optimization

• Own logistics of international customer orders (EU, UK, US, Australia), with a focus on EU→US and US domestic distribution.
• Manage total landed cost of shipping, focusing on EU→US freight and US domestic distribution.
• Evaluate and renegotiate carrier/freight-forwarder terms.
• Manage Incoterms selection and trade-compliance obligations for cross-border shipments, including customs classification and denied-party/export screening.
• Model and reduce customs/duties exposure on EU-manufactured devices entering the US.
• Report shipping cost per device/per shipment as a standing KPI, with a cost-reduction target and trendline to the executive team.

3PL Management (US)

• Own the relationship with US third-party logistics providers, including contract terms, SLAs, performance review cadence, and issue escalation.
• Run RFPs/vendor selection when current 3PL performance or pricing no longer fits scale.
• Manage the operational interface between 3PL(s) and internal systems (order flow, inventory sync, returns processing).

Procurement

• Negotiate and manage purchase contracts for raw materials, components, and finished goods for the clinic (HST devices, PAP machines, and accessories).
• Run vendor selection and pricing negotiation.
• Own supplier contract terms (pricing tiers, MOQs, payment terms, lead times, quality/warranty terms).
• Maintain a supplier performance scorecard (price, quality, lead time, reliability) and use it to drive renewal/renegotiation cycles.

Quality, Regulatory & Traceability

• Execute supplier qualification per the Quality Management System, including qualification audits/assessments, maintaining the approved supplier list, and quality agreements.
• Own lot/UDI traceability for raw materials and components through to finished devices, ensuring recall or field action traceability.
• Ensure procurement and logistics activities are documented for inspection/audit readiness.